I/O Device Error

[the hitman]

whenever i try to open my portable hard drive it comes up with a "O/I error" how can i go about fixing this without loosing any files from the drive, and im not sure about talking it to someone to fix it cause they might find a couple thinks on there that shouldnt quite be there if you know what i mean..

 

[fantastik250]

Call the tech support for your brand. See what they say. In my opinion, usually those kinds of errors mean the drive need to be RMA.

 

[the hitman]

its a 500 GB WD

whats RMA?

 

[fantastik250]

RMA is Return Merchandise Authorization. Meaning you should return it and get a new one (if it's still under warranty).

 

[the hitman]

the drive itself works fine, its all the files on there that dont work, and there is no way id send the drive to them with whats on there, i want to fix it so i can keep all the files i have on the drive

 

[fantastik250]

I understand.

Okay just go through this checklist and see how it works out for you:
http://www.tune-your-pc.com/blog/what-is-an-io-device-error-and-how-to-fix-it/

 

[the hitman]

ok ill give it ago, thanks