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I/O Device Error

Last response: in Storage
June 26, 2012 2:19:28 AM

whenever i try to open my portable hard drive it comes up with a "O/I error" how can i go about fixing this without loosing any files from the drive, and im not sure about talking it to someone to fix it cause they might find a couple thinks on there that shouldnt quite be there if you know what i mean..

More about : device error

a b G Storage
June 26, 2012 2:35:21 AM

Call the tech support for your brand. See what they say. In my opinion, usually those kinds of errors mean the drive need to be RMA.
June 26, 2012 2:37:53 AM

its a 500 GB WD

whats RMA?
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a b G Storage
June 26, 2012 2:50:22 AM

RMA is Return Merchandise Authorization. Meaning you should return it and get a new one (if it's still under warranty).
June 26, 2012 3:25:03 AM

the drive itself works fine, its all the files on there that dont work, and there is no way id send the drive to them with whats on there, i want to fix it so i can keep all the files i have on the drive
June 26, 2012 3:36:43 AM

ok ill give it ago, thanks