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Fix a white screen on my desktop

Last response: in Windows XP
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January 30, 2013 7:33:10 PM

Hello,

Windows XP - white screen comes up when logging on - can you help ?

thanks

More about : fix white screen desktop

January 30, 2013 10:20:09 PM

Please be more specific. You do not see the desktop at all?
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January 31, 2013 3:45:52 PM

PhilFrisbie said:
Please be more specific. You do not see the desktop at all?


Hi Phil -

When I turn on the PC, you can see Windows XP is loading, you can see the desktop and icons for about 20-30 seconds and then the WHITE screen appears... and stays. The only way to get anything is to turn the tower off and then the system shuts down.

I tried F8 safe mode no luck, debugging option no luck and don't know what to try from here. I am only a user and do not know much about PCs or what to do about this.

I do have the original disk to load in Windows again but not sure what to try and in what sequence (i.e.: out disk in BEFORE turning on or after and what to do from there.

Any suggestions would be appreciated.

Thanks.

Ray
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