WD 1023 problem

[Mgalla]

Hello,
I droped my WD 1023 500GB external harddrive, the problem is the computer recognised it but it doesnt shown in my computer (hard disk drive) inorder to be used?

 

[oxford373]

http://www.cgsecurity.org/wiki/TestDisk
try this free hard drive test program

 

[Creeker56]

http://www.cgsecurity.org/wiki/TestDisk
try this free hard drive test program

I did same thing my drive shows up in device manager but not in my computer screen, tried this test program but it won't show up like in my computer.

 

[SuperSoph_WD]

http://www.cgsecurity.org/wiki/TestDisk
try this free hard drive test program

I did same thing my drive shows up in device manager but not in my computer screen, tried this test program but it won't show up like in my computer.

Welcome to the community, Creeker56!

I'd advise you to create your own thread so that more people from the forum can see your issues and help out with the troubleshooting. Since you already wrote here, I'd advise you to use WD's Data LifeGuard Diagnostics for Windows and run the QUICK and EXTENDED tests from it. It will help you determine the health and SMART status of the HDD.

I'd also suggest you check the USB drivers for your computer/motherboard and make sure you have manually updated them from their official website. It could help with the proper detection of the WD external drive. Since it's recognized in Device manager, I'd also advise you to check how and if it appears in Disk Management as well.

Keep me posted & Good luck!
SuperSoph_WD