Hot Fixes

[Guest]

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

MS Knowledge base has identified that I need a hotfix to fix a problem I have
with switching users - keyboard layout is corrupt - however, since windows
came with this computer they want me to pay $35.00 to contact them - does
everyone see why Microsoft (I have supported them) is hated so much? Does
anyone know where I might find the dang hotfix?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

If you call in as directed and ask SPECIFICALLY for the
MSKB#, and that you are experiencing the EXACT problem
outlined in it, they should not charge you for it.

That has been my experience, anyway.

"woodiah" <woodiah@discussions.microsoft.com> wrote in message
news:FB2ECA6C-A2ED-4F0D-A549-59CDFFECB80C@microsoft.com...
> MS Knowledge base has identified that I need a hotfix to fix a problem I
have
> with switching users - keyboard layout is corrupt - however, since windows
> came with this computer they want me to pay $35.00 to contact them - does
> everyone see why Microsoft (I have supported them) is hated so much? Does
> anyone know where I might find the dang hotfix?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

which hotfix are you looking for?

"woodiah" <woodiah@discussions.microsoft.com> wrote in message
news:FB2ECA6C-A2ED-4F0D-A549-59CDFFECB80C@microsoft.com...
> MS Knowledge base has identified that I need a hotfix to fix a problem I
> have
> with switching users - keyboard layout is corrupt - however, since windows
> came with this computer they want me to pay $35.00 to contact them - does
> everyone see why Microsoft (I have supported them) is hated so much? Does
> anyone know where I might find the dang hotfix?

 

[peter]

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

If the data base has discovered that you need a hotfix, then the charge will
be waived if you explain that when requesting it.

--
Peter.
Toronto, Canada,
XP Home SP2.
Pentium 4 @ 3.0ghz, 160gb HD, 1.0gb DDR.
"Robert Jacobs" <rjacobs0spamfree@pacbell.net> wrote in message
news:uTj7WWBDFHA.3888@TK2MSFTNGP09.phx.gbl...
> which hotfix are you looking for?
>
> "woodiah" <woodiah@discussions.microsoft.com> wrote in message
> news:FB2ECA6C-A2ED-4F0D-A549-59CDFFECB80C@microsoft.com...
>> MS Knowledge base has identified that I need a hotfix to fix a problem I
>> have
>> with switching users - keyboard layout is corrupt - however, since
>> windows
>> came with this computer they want me to pay $35.00 to contact them - does
>> everyone see why Microsoft (I have supported them) is hated so much?
>> Does
>> anyone know where I might find the dang hotfix?
>
>