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Tried recovery on my hp pavilion desktop and programs still will not load

Last response: in CPUs
July 20, 2010 10:10:18 PM


After my hp pavilion desktop a1203w got stuck rebooting and I could not access anything - not safe mode or anything. I decided to try to do a system restore which was the only option F8 would not come up and I could not access the computer through safe mode. The computer came back with the message: load needed DLLS for kernel. Please contact your support person to report this problem. What does this mean? I suppose that all my information is gone even though this recovery didn't work. What do I do next to get my system running again? Please help. thanks. Is this a Software or hardware issue?
a b à CPUs
July 20, 2010 11:11:28 PM

Did you get the "Load needs dlls" message after a complete System Restore and reboot or durring that restore? Try the restore again or contact HP.