The reader will be quick to see that I don't know much about what I am doing, however I know that I need some serious help. I have a HP Business Inkjet 1200d. It has the habit of the color streaking after I clean my registry. I always uninstall, run the scrubber and re-install using latest firmware and driver which has always solved the problem. This time I did not get a full install and when I try to uninstall I get the warning: "Runtime Error (No error #) program:…ckard\hp business inkjet 1200 series\Installer\setup.exe". So I have a faulty installation that I cannot uninstall. I ran the HP Diagnostic which provided no answer. What I want to do is do a clean install while upgrading to Windows 7. Question: Is there a way that I can do a thorough delete of this program including what ever is necessary in the registry in order to not re-install the problem? I am backed up on Carbonite and an external HDD.
HP has ignored two email enquiries for help and one guy who was supposed to be a HP expert said that it was out of his area of expertise. I appreciate any help that I can get. PMs are welcome.
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