I have been using a software to delete duplicates that were on the seagate external portable drive, now the pc will not recognize the storage unit, what can I do to save the info on the drive?
I have met a similar situation before. You may download a free iCare data recovery. Connect your seagate external portable drive to the pc firstly, and launch the software. It will help to scan the info you need. Specify and store them in a new memory card. Hope it will help you.