System restart

im23ran

Distinguished
Jan 22, 2011
49
0
18,530
Hi.
My pc was running extremely good before yesterday.I was playing game and a blue screen appeared and it restarts my pc.
Anyone knows how to fix it?If you want more information let me know.

And when my pc restarts,check online solution box appeared.I clicked on details and this info came.

Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800028EDC06
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\020511-23805-01.dmp
C:\Users\Imran\AppData\Local\Temp\WER-34663-0.sysdata.xml
 
Solution
The locale - means you're in the USA. BCP1 - Driver, BCP4 - ??

My best suggestion before looking at a Minidump is to run System Restore and pick a time prior to the error.

In addition, you might want to update both the GPU Driver and see if the 'game' has a patch.

Also, look at the Critical Errors in the Event Manager:
Event_Manager.jpg
The locale - means you're in the USA. BCP1 - Driver, BCP4 - ??

My best suggestion before looking at a Minidump is to run System Restore and pick a time prior to the error.

In addition, you might want to update both the GPU Driver and see if the 'game' has a patch.

Also, look at the Critical Errors in the Event Manager:
Event_Manager.jpg
 
Solution

im23ran

Distinguished
Jan 22, 2011
49
0
18,530
Hi.I have been playing this game for a month so it has no problem.I have also tried system restore but same thing happened after few hours.
Is their any solution to it?
 
If the game is causing the BSOD then I assume that you changed some game/GPU setting that the GPU doesn't 'like'. Therefore, either change the settings back or update your GPU Driver.

You really aren't giving me much to go on here, so I'm having to 'guess' the fix. Also, if you are OC the GPU or CPU then that too can be the root of the problem; either gets too hot -- poof shutdown to avoid damage.

You can use Prime95 to stress the CPU and Futuremark to stress the GPU meanwhile monitor the temps with HWMonitor.

Prime95 http://www.mersenne.org/freesoft/
Futuremark http://www.futuremark.com/ {trial version}
HWMonitor http://www.cpuid.com/softwares/hwmonitor.html
 
I looked at the first (2) dumps; my assumption is your RAM. Good post -> http://social.technet.microsoft.com/Forums/en/w7itprohardware/thread/3e117395-cdd5-4ba6-a5a9-cc67778b9c33

DUMP1:
MODULE_NAME: ataport

FAULTING_MODULE: fffff80002818000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc118

WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
fffff880023a7738

CURRENT_IRQL: 0

FAULTING_IP:
ataport+13074
fffff880`00c2d074 488901 mov qword ptr [rcx],rax

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from fffff80002889469 to fffff80002889f00

STACK_TEXT:
//

STACK_COMMAND: kb

FOLLOWUP_IP:
ataport+13074
fffff880`00c2d074 488901 mov qword ptr [rcx],rax

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: ataport+13074

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ataport.SYS

BUCKET_ID: WRONG_SYMBOLS


DUMP2:
MODULE_NAME: nt

FAULTING_MODULE: fffff8000285d000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
0000000000000040

CURRENT_IRQL: 0

FAULTING_IP:
nt+764d8
fffff800`028d34d8 f0480fba6b4000 lock bts qword ptr [rbx+40h],0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from fffff800028ce469 to fffff800028cef00

STACK_TEXT:
//

STACK_COMMAND: kb

FOLLOWUP_IP:
nt+764d8
fffff800`028d34d8 f0480fba6b4000 lock bts qword ptr [rbx+40h],0

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: nt+764d8

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

DUMP3: {similar to DUMP1}
DUMP4: {similar to DUMP2}

/Then I quit looking.

In addition, to running Memtest I also advise to running System File Checker -> http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Worst case, run an F8 System repair.