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Unknown Problem.

Last response: in Storage
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July 4, 2012 4:18:00 PM

Hello,

First of all, I’m sorry if I wrote in a wrong place. But I’ve got a pretty annoying problem.
I don’t remember when it started but it happens quite often. Sometimes when I load my operation system my bios has a problem finding the Hard drive but after I pulling out and in sata cable it gets back to normal. But my point is that Sometimes the Red light stop flashing and everything freeze. And the only thing I can do is reload my computer….and after that it usually can’t find a hard drive but after some pulling out and in sata cable I can load my OS and continue my work…till the next freeze. I noticed that it ALWAYS freezes when I’m trying to launch defragmentation process. But it doesn’t happen when I do defragmentation with the program which is called PerfectDisk. This program defrags my hard drive without any problem. So it’s pretty confusing.

I’ve tried to solve the problem myself. I’ve changed sata cables (several times because I’ve got a bunch of them that came with my motherboard). It happens again so I bought a new Hard drive. But still it keeps happening even after I’ve changed everything. I even though it’s something wrong with my RAM memory so I tried to pulling some out, leaving just one or 2. But still it doesn’t help my case. I really don’t know what to do. I hope that here I find help and solve my problem.

I also include my computer information.

Thanks for the attention.

--------[ AIDA64 Extreme Edition ]--------------------------------------------------------------------------------------

Version AIDA64 v2.50.2000
Benchmark Module 2.7.421-x32
Homepage http://www.aida64.com/
Report Type Report Wizard
Computer COMPUTER
Generator User
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP RTM)
Date 2012-07-04
Time 18:29


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type Многопроцессорный компьютер с ACPI
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
Internet Explorer 6.0.2900.5512
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name COMPUTER
User Name User
Logon Domain COMPUTER
Date / Time 2012-07-04 / 18:29

Motherboard:
CPU Type DualCore AMD Athlon 64 X2, 2000 MHz (10 x 200) 3800+
Motherboard Name Gigabyte GA-M57SLI-S4 (2 PCI, 3 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)
Motherboard Chipset nVIDIA nForce 570 SLI, AMD Hammer
System Memory 2048 MB (DDR2-667 DDR2 SDRAM)
DIMM1: Nanya M2U51264TU88A0F-3C 512 MB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM2: Hynix HYMP512U64AP8-Y5 512 MB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM3: Nanya M2U51264TU88A2B-3C 512 MB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
DIMM4: Nanya M2U51264TU88A2B-3C 512 MB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Award Modular (01/24/08)
Communication Port Последовательный порт (COM1)
Communication Port Порт принтера (LPT1)

Display:
Video Adapter NVIDIA GeForce 8600 GT (256 MB)
3D Accelerator nVIDIA GeForce 8600 GT
Monitor LG L1918S [19" LCD] (180443470)

Multimedia:
Audio Adapter Realtek ALC888 @ nVIDIA nForce 570 SLI (MCP55P) - High Definition Audio Controller

Storage:
IDE Controller NVIDIA nForce 590/570/550 Serial ATA Controller
IDE Controller NVIDIA nForce 590/570/550 Serial ATA Controller
IDE Controller NVIDIA nForce 590/570/550 Serial ATA Controller
IDE Controller Стандартный двухканальный контроллер PCI IDE
Disk Drive ST1000DM003-9YN162 (1000 GB, 7200 RPM, SATA-III)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 51717 MB (37326 MB free)
D: (NTFS) 440.0 GB (241.0 GB free)
E: (NTFS) 441.0 GB (113.5 GB free)
Total Size 931.5 GB (391.0 GB free)

Input:
Keyboard Клавиатура HID
Keyboard Стандартная (101/102 клавиши) или клавиатура PS/2 Microsoft Natural
Mouse HID-совместимая мышь

Network:
Primary IP Address 192.168.1.5
Primary MAC Address 00-1D-7D-D7-58-06
Network Adapter NVIDIA nForce Networking Controller (192.168.1.5)
Network Adapter WAN (PPP/SLIP) Interface (93.84.10.1)

Peripherals:
Printer Lexmark Z600 Series
Printer Microsoft XPS Document Writer
USB1 Controller nVIDIA nForce 570 SLI (MCP55P) - OHCI USB 1.1 Controller
USB2 Controller nVIDIA nForce 570 SLI (MCP55P) - EHCI USB 2.0 Controller
USB Device BearPaw 2448CS Plus WIA Scanner
USB Device USB HID-совместимое устройство
USB Device USB HID-совместимое устройство
USB Device Поддержка USB принтера
USB Device Составное USB устройство

DMI:
DMI BIOS Vendor Award Software International, Inc.
DMI BIOS Version FF
DMI System Manufacturer
DMI System Product
DMI System Version
DMI System Serial Number
DMI Motherboard Manufacturer Gigabyte Technology Co., Ltd.
DMI Motherboard Product M57SLI-S4
DMI Motherboard Version x.x
DMI Motherboard Serial Number Tue Jan 01 00:04:48 2008
DMI Chassis Manufacturer
DMI Chassis Version
DMI Chassis Serial Number
DMI Chassis Asset Tag
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 4 / 0

More about : unknown problem

a c 127 G Storage
July 4, 2012 4:42:56 PM

start with the simple stuff. download cpu-z and read your ram speed and under the spd info the speed your ram can run at.
you do have three set of dimms. if there not all rated the same timing and speed you can get lock ups. I would also download memtest86/memtest and boot it from a usb or cd and see if your ram passes. for your hard drive download the vendor fitness tests or read the smart info to see if your hard drive is the part having an issue. the last thing is make sure your bios is up to date...there are a lot of bug fixes for your mb one of them are for hard drives.
a b G Storage
July 4, 2012 4:43:49 PM

The problem may not be with the hard drive, you should try a memory test program such as memtest86 and run for at least three passes. You should also download from the manufacture of your hard drives web site their hard drive diagnostic software. The problem could also be with the SATA interface, try connecting the drive to another SATA connector. Finally this problem could be caused by the power supply, try another power supply if possible.
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July 4, 2012 4:56:07 PM

smorizio said:
start with the simple stuff. download cpu-z and read your ram speed and under the spd info the speed your ram can run at.
you do have three set of dimms. if there not all rated the same timing and speed you can get lock ups. I would also download memtest86/memtest and boot it from a usb or cd and see if your ram passes. for your hard drive download the vendor fitness tests or read the smart info to see if your hard drive is the part having an issue. the last thing is make sure your bios is up to date...there are a lot of bug fixes for your mb one of them are for hard drives.


Thanks for the reply I'll try to test my ram with memtest86. "you do have three set of dimms." Can you please explain what does it mean? NOw I'm using a new Hard drive - bought it 2 weeks ago and accounding to HD Tune it is fine.
July 4, 2012 4:58:06 PM

pjmelect said:
The problem may not be with the hard drive, you should try a memory test program such as memtest86 and run for at least three passes. You should also download from the manufacture of your hard drives web site their hard drive diagnostic software. The problem could also be with the SATA interface, try connecting the drive to another SATA connector. Finally this problem could be caused by the power supply, try another power supply if possible.


Thanks for the reply, As I've already told I'll try to test my raw with that program and ofc I've tried different SATA connector/SATA cable. Don't really think I should test hard drive because, as I already said, it's new.
July 4, 2012 5:49:30 PM

I've checked my RAM with the lattest version of memtest86 and the program found no errors. SO I still need to solve this problem. Any more suggestions?
!