HELP - DUPLICATE COM & LPT PORTS

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

If I check the properties of any printer (START/Settings/Printers and
Faxes) and click on PORTS I see 2 each of all the following ports: COM1,
COM2 COM3, COM4, LPT1, LPT2, LPT3 and FILE. FILE may or may not be related
to the problem. Under Device Manager, everything looks normal (no dups).

This is causing a problem with my "Intuit Internal Printer" (a PDF printer)
so that it will no longer work. It uses a COM1 setting. I believe the
problem started when I installed the ZAN Image Printer (comverts an html
file to a tiff file).

I have uninstalled the ZAN Image Printer and Adobe Acrobat and deleted the
Intuit Internal Printer followed by running both Symantec's WinDoctor and
Advanced System Optimizer's Registry Cleaner. I also deleted the COM and
LPT ports with Device Manager and rebooted.

The duplicate ports reappeared. Other than reinstalling Windows (Gee - I
hope not), I don't have any clue as to a resolution. I suspect a registry
issue. Any help would be greatly appreciated. Thanks.

Fred

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

Thanks Jerry. But, as I said below, I already did that. Under device
manager, both before and after deleting and re-booting, everything looks
fine. The only thing that does not look fine, and is indicative of this
problem, is the duplicate ports listed on the Properties/Ports tab of all
printers. I assume this is being derived from somewhere in the registry.

Fred

"Jerry" <NoSpamChiefZeke@MSN.com> wrote in
news:uU5$tsLBFHA.1188@tk2msftngp13.phx.gbl:

> Boot into Safe Mode, open Device Manager, delete ALL instances of the
> LPT and COM ports you find, reboot and Windows will find them and
> install the drivers.
>
> "Fred Goldberg" <ackcomm@JUNKcomcast.net> wrote in message
> news:Xns95EBA80E93064fredackcommcom@216.168.3.50...
>> If I check the properties of any printer (START/Settings/Printers and
>> Faxes) and click on PORTS I see 2 each of all the following ports:
>> COM1, COM2 COM3, COM4, LPT1, LPT2, LPT3 and FILE. FILE may or may not
>> be related to the problem. Under Device Manager, everything looks
>> normal (no dups).
>>
>> This is causing a problem with my "Intuit Internal Printer" (a PDF
>> printer)
>> so that it will no longer work. It uses a COM1 setting. I believe the
>> problem started when I installed the ZAN Image Printer (comverts an
>> html file to a tiff file).
>>
>> I have uninstalled the ZAN Image Printer and Adobe Acrobat and
>> deleted the Intuit Internal Printer followed by running both
>> Symantec's WinDoctor and Advanced System Optimizer's Registry
>> Cleaner. I also deleted the COM and LPT ports with Device Manager and
>> rebooted.
>>
>> The duplicate ports reappeared. Other than reinstalling Windows (Gee
>> - I hope not), I don't have any clue as to a resolution. I suspect a
>> registry issue. Any help would be greatly appreciated. Thanks.
>>
>> Fred
>
>
>