Utstarcom wa3002g4 not pinging, I'm running on Windows XP SP2

Hello,
utstarcom wa3002g4 not pinging, I'm running on Windows XP SP2.
I've AVG Antivirus 2013

Please help me.
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More about utstarcom wa3002g4 pinging running windows
  1. are u blocking ping on utstarcom?
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