Hello,
Don't know if this is hardware issue, software issue or registry issue. (or none of the above).
Have an HP Compaq 6710b notebook (with regrets). This happened both in Vista 64-bit and happens in Windows 7 64-bit fresh load (on new hard drive).
The second turn computer on, "Mute" button LED lights, indicating speaker is muted. Yet, when system starts, it thinks soundcard/speaker are working. When I push "mute" LED on top of keyboard, the system thinks I've turned off speaker (have to manually click speaker icon on screen to "unmute", so it and LED on keyboard are in sync. Within about minute, LED on board automatically lights again, indicating muted.
I have tried numerous repair steps, including reflashing bios, fresh load of windows, replacing toggle board (with LEDs) as thought maybe that was defective. Have unloaded and reloaded drivers. Have tried using older versions of drivers, including 32- and 64-bit winxp, win Vista and Win 7. (oh, by the way, sound device is a soundmax HD audio, built in on computer board, which has intel chipset). Nothing HP has suggested works (they want me to take it in for service, but looking at hours I've put in, I'm more likely to be able to afford a small European country).
As mute button lights the second turn on power (and tried unmuting before windows loads, too), guessing maybe it's a registry issue, a startup issue, or because HP knows no solution [although I've seen others with same problem in forums - never seen solution] probably a hardware problem. I've already given up on HP, about to give up on the computer ever being usable for sound --don't want to have to push unmute button, then click on speaker icon to unmute, every minute or so.
I'm stumped. Does anyone have an idea how to fix? (don't have speakers attached, never did).
Don't know if this is hardware issue, software issue or registry issue. (or none of the above).
Have an HP Compaq 6710b notebook (with regrets). This happened both in Vista 64-bit and happens in Windows 7 64-bit fresh load (on new hard drive).
The second turn computer on, "Mute" button LED lights, indicating speaker is muted. Yet, when system starts, it thinks soundcard/speaker are working. When I push "mute" LED on top of keyboard, the system thinks I've turned off speaker (have to manually click speaker icon on screen to "unmute", so it and LED on keyboard are in sync. Within about minute, LED on board automatically lights again, indicating muted.
I have tried numerous repair steps, including reflashing bios, fresh load of windows, replacing toggle board (with LEDs) as thought maybe that was defective. Have unloaded and reloaded drivers. Have tried using older versions of drivers, including 32- and 64-bit winxp, win Vista and Win 7. (oh, by the way, sound device is a soundmax HD audio, built in on computer board, which has intel chipset). Nothing HP has suggested works (they want me to take it in for service, but looking at hours I've put in, I'm more likely to be able to afford a small European country).
As mute button lights the second turn on power (and tried unmuting before windows loads, too), guessing maybe it's a registry issue, a startup issue, or because HP knows no solution [although I've seen others with same problem in forums - never seen solution] probably a hardware problem. I've already given up on HP, about to give up on the computer ever being usable for sound --don't want to have to push unmute button, then click on speaker icon to unmute, every minute or so.
I'm stumped. Does anyone have an idea how to fix? (don't have speakers attached, never did).