Sign in with
Sign up | Sign in

How do I find a windows xp log file

Last response: in Windows XP
Share

Hello,
I contacted a Music download company (MusicDrug) about an error I thought was on a program I installed. They came back with the following:
Please follow this simple steps:
1) Find MediaDrug's log file which is located here:
win c:\users\<User name>\
2) Reply to this email with the log file attached

Trouble is I cannot find this path or file
Any help will be most welcome
Cheers
John M.

More about : find windows log file

You don't see a folder with your username on it under the users folder on the C: drive?

Open My Computer (XP) or Computer(Vista and 7) double click the Local Disk C: drive double click the users folder. You should see a folder labeled with your username you use to login to your computer with.

Sorry, but I don't have that path option on my XP machine. I don't have to log on to my machine, it just eventually lights up once the button is pressed

All I have is from
Local Disc (C):
AVG
Config.Msi
DECCHECK
DELL
Documents and Settings
download
Drivers
IMSI
logs3
My Downloads
Program Files
Program Data
quickenw
Windows

I have done a search on the word "MediaDrug" and most things that came back for it were .exe files in the Document and Settings and then either "Owner\Local Settings\Temp\MediaDrug" or "Program Files\MediaDrug\MediaDrug" Administrator"

Several would not light up with a message saying
"This application has failed to start because BASS.dll was not found. Re-installing the application may fix this problem"

In the Docs & Settings folder there is:
+ Administrator
+ All Users
+ Default User
+ Owner

Sorry I cannot be more helpful but as you can guess, I am by no means an expert.
It would probably help me if I could see the path folders of where someone else's log file is.
But Thanks
HoraceM
Related ressources

I think I found it - It was in C:\Docs & Settings\Owner\Local Settings\Application Data\MediaDrug\log and there are some Text Documents for various dates - when the program seemed to freeze. I hope that is what they want.
Many Thanks - I'll let you know how it goes
Cheers
HoraceM
!