I contacted a Music download company (MusicDrug) about an error I thought was on a program I installed. They came back with the following:
Please follow this simple steps:
1) Find MediaDrug's log file which is located here:
win c:\users\<User name>\
2) Reply to this email with the log file attached
Trouble is I cannot find this path or file
Any help will be most welcome
You don't see a folder with your username on it under the users folder on the C: drive?
Open My Computer (XP) or Computer(Vista and 7) double click the Local Disk C: drive double click the users folder. You should see a folder labeled with your username you use to login to your computer with.
Sorry, but I don't have that path option on my XP machine. I don't have to log on to my machine, it just eventually lights up once the button is pressed
All I have is from
Local Disc (C):
Documents and Settings
I have done a search on the word "MediaDrug" and most things that came back for it were .exe files in the Document and Settings and then either "Owner\Local Settings\Temp\MediaDrug" or "Program Files\MediaDrug\MediaDrug" Administrator"
Several would not light up with a message saying
"This application has failed to start because BASS.dll was not found. Re-installing the application may fix this problem"
In the Docs & Settings folder there is:
+ All Users
+ Default User
Sorry I cannot be more helpful but as you can guess, I am by no means an expert.
It would probably help me if I could see the path folders of where someone else's log file is.
I think I found it - It was in C:\Docs & Settings\Owner\Local Settings\Application Data\MediaDrug\log and there are some Text Documents for various dates - when the program seemed to freeze. I hope that is what they want.
Many Thanks - I'll let you know how it goes