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Game crash greyish screen with white stripes

  • Radeon
  • Games
  • Graphics
Last response: in Graphics Cards
April 22, 2010 8:45:03 AM

I bought an hp pavilion pc that came with windows 7 64bit with amd M880g with ati mobility radeon hd 4200 installed on it... i installed WoW and played it for several months with no probs then it started freezing up after about 5-10mins of game play first it started with a black screen and would have to use the power button because nothing else would work would b completely locked up. now same prob only with a like greyish screen with stripes.

i have tried reinstalling the game.. that didnt work, i did a system restore and turned off updates to c if maybe it was a recent update that caused it and still same prob which is weird since it worked like that for a couple months before getting the prob, o and i didnt install anything like drivers or nothing just as is, tried running in compatibility mode and still same thing, tried reformatting the hdd and installing windows 7 ultimate (borrowed from friend since he can play just fine) didnt work, so tried again to do a clean install and use my factory restore again hoping i missed something but still same thing, installed speedfan to check for overheating and it was fine that wasnt the prob, tried putting all the settings on the game to lowest and did the same thing.. im at my wits end i really dont want to have to get vista on my new pc and it seems really weird to me that i was able to play it for several months with updates turned on.. o and i made sure that all my drivers were up to date. ive done other things that im forgetting at the moment

if u can pls help me i would greatly appreciate it!!!


More about : game crash greyish screen white stripes

April 22, 2010 1:15:45 PM

use the 10.3 ATI mobility drivers for the radeon mobility video card you have and also update your M880g chipset driver and ethernet & wifi drivers to the latest. Seeing that you did a recent install of Win 7, you should be fine. Also, make sure that you have DirextX 9.0c installed on your laptop
April 22, 2010 2:18:23 PM

ty for your help :D 

i have already updated all my drivers and im pretty sure i have the latest directX as i just installed it but i will make sure it is the one u suggested
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June 29, 2011 4:32:11 PM

Hey there, i have also hot a hp pavillion laptop, with the same graphics card: AMD M880G with ATI Mobility Radeon HD 4200, and i get exactly the same problem. I also installed speedfan and got levels at idle of about 50C and nearly 80C when playing minecraft, Team Fortress 2 or any kind of 3d game. I have tried raising the laptop off my desk and putting a small fan with the window open, and still i get these temperatures and the same crash. The crash is sometimes black or with colored stripes that usually feature the colors that are in the screen at the point of the crash.
Any help would be useful, thanks.
June 29, 2011 6:16:02 PM

@ eli0t, Please start your own thread.