BSOD Help

Ryoku

Honorable
Feb 14, 2013
3
0
10,510
Hello Forum, I was wondering if any of you guys could help me with a blue screen problem I've been having lately
I'll give some info before the .txt file below, this usually happens when I'm playing a game called Path of the Exile, it will usually freeze randomly at any given interval and give me the Blue Screen of Death :( that's about it lol.
Any help is appreciated and thanks in advance, Cheers.
==================================================
Dump File : Mini021313-01.dmp
Crash Time : 2/13/2013 10:03:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe923c71c
Parameter 2 : 0x00000001
Parameter 3 : 0xbd2fb968
Parameter 4 : 0x00000001
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+9ccb2
File Description : ati3duag.dll
Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
Company : Advanced Micro Devices, Inc.
File Version : 6.14.10.0939
Processor : 32-bit
Crash Address : ntkrnlpa.exe+22c4b
Stack Address 1 : ntkrnlpa.exe+4848c
Stack Address 2 : ntkrnlpa.exe+6c578
Stack Address 3 : ati3duag.dll+99968
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021313-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini021213-01.dmp
Crash Time : 2/12/2013 7:38:41 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe6f5371c
Parameter 2 : 0x00000001
Parameter 3 : 0xbd2fb968
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22c4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2643 (xpsp.050329-1536)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+22c4b
Stack Address 1 : ntkrnlpa.exe+4848c
Stack Address 2 : ntkrnlpa.exe+6c578
Stack Address 3 : ati3duag.dll+99968
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021213-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================
 

Ryoku

Honorable
Feb 14, 2013
3
0
10,510
==================================================
Dump File : Mini021313-01.dmp
Crash Time : 2/13/2013 10:03:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe923c71c
Parameter 2 : 0x00000001
Parameter 3 : 0xbd2fb968
Parameter 4 : 0x00000001
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+9ccb2
File Description : ati3duag.dll
Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
Company : Advanced Micro Devices, Inc.
File Version : 6.14.10.0939
Processor : 32-bit
Crash Address : ntkrnlpa.exe+22c4b
Stack Address 1 : ntkrnlpa.exe+4848c
Stack Address 2 : ntkrnlpa.exe+6c578
Stack Address 3 : ati3duag.dll+99968
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021313-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

==================================================
Dump File : Mini021213-01.dmp
Crash Time : 2/12/2013 7:38:41 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xe6f5371c
Parameter 2 : 0x00000001
Parameter 3 : 0xbd2fb968
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+22c4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2643 (xpsp.050329-1536)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+22c4b
Stack Address 1 : ntkrnlpa.exe+4848c
Stack Address 2 : ntkrnlpa.exe+6c578
Stack Address 3 : ati3duag.dll+99968
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021213-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================
 
This may offer some help with the PAGE_FAULT_IN_NONPAGED_AREA http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx
http://technet.microsoft.com/en-us/library/cc957625.aspx

The dump dated 2/13/2013 at 10:03:20 PM seems to have been caused by an ATI driver (Caused By Driver : ati3duag.dll). One suggestion I have seen is to uninstall the ATI drivers, shut down the computer, reboot and then reinstall the latest ATI drivers. I have also read that the ntkrnpla.exe problem could be caused by Symantec Antivirus software but not sure which version causes the problem. Do you have SP3 (Service Pack 3) installed? If yes, do have all of the current updates?