Rampage 3 extreme boot problem

We have a sticky that was created to troubleshoot this exact type of problem. There's a link to it in my signature. Let us know how it goes after you've performed EVERY step in the checklist.
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  1. Hi there,
    I just assembled a new system. It will not start - after the initial POST screen nothing happend.
    Pressing DEL does not open the BIOS set-up utility.
    This MB has 2 BIOS chips, but switching to the second one does not change nothing.

    Hardware used:
    MB: ASUS Rampage III Extreme
    CPU: i7 980X 3.33GHz
    VC: ASUS ENGTX480
    PSU: Corsair HX1000
    RAM: G.Skill 3x2GB 1600MHZ 6-8-6-20
    HDD: 2x WD Raptor 10000rpm 150GB
    OS: Not yet installed
    No overclocks applied

    All led indicators on the MB show OK (excluding Boot Device).
    Does somebody have any idea what's up??????????

    Thank you in advance!
    Ivan
  2. Thanx for the stiky, but no help there.
    The MB has native check circuit and CPU, DRAM and VGA is reported OK.
    The POST screen reads the BIOS rev., MB model, CPU model, CPU speed, DDR speed and DDR check and reported right size plus OK report.
    So far so good .....
    but nothing happends after that.
  3. There's 20 steps in the sticky. Which of these 20 have you actually done so far?

    Not even a pro could have gone through all 20 and bread boarded in the time you've claimed to have done it all.
  4. It doesn't matter how much money you wasted on fancy components. The troubleshooting steps are the same for your build as they are for any other build.
  5. Most of the steps are irrelevant:
    1. yes I read it
    2. I have connected the right connectors - and the CPU has power and it is recognized corrctly on the POST screen.
    3. All 9 standoffs are in place.
    4. Video Card is installed OK otherwise I will have no POST screen at all
    5. Both power connectors are connected to the VC - see above answer
    6. Yes I tried and it recognizes the change immediately reporting right ram (2GB instead the original 6GB before I removed 2 of the dimms)
    7. See above - if not inserted it will not recognize them.
    8. See above - anyway I use the exact slots as advised in the MB manual - A1 for a single ram A1, B1 and C1 for 3-chanel.)
    9. Common - ther's no way to mount the HSF with the plastic cap.
    10. I don't think the MB will report the correct CPu if it is not inserted correctly
    11. I use the original Intel supplied (box CPU) termal paste - it is so tiny that thereis no way to make a mistake.
    12. CPU fan IS ROTATING
    13. I have intalled the heatsink prior to inserting the MB in the box
    14. No wires under the MB, no loose screws
    15. I mount the thing wearing only cotton shorts sitting barefooted on the floor - no wrist strap.
    16. System speaker - no such thing on my box, but the board CAN CHECK CPU, RAM VGA AND BOOT DEVICE - every one of these has a separate LEd and all show OK (excluding boot device).
    17. fron panel plugs are connected right and working as expected.
    18. I will not comment this one - GUYIS, I HAVE A POST SCREEN
    19. The POST and ASUS report rev. 402 which supports this CPU - unless ASUS are mistaken, but the CPU is recognized OK.
    20. CMOS reset does not change nothing
    21. No integrated video on this MB, anyway I have a POST screen
  6. I understand you have a POST screen. What EXACTLY happens after that? Does it just sit on a specific screen, does the screen go black, is there a message on the screen? Are you absolutely sure the "Del" key is the correct key to get into the BIOS? It is for most motherboards, but did you double check in the manual? Are you sure your keyboard is even recognized during POST so you can use it to press buttons? Some motherboards disable USB keyboards by default.
  7. Please also read this part

    "To eliminate the possiblility of a bad installation where something is shorting and shutting down the PSU, you will need to pull the motherboard out of the case and reassemble the components on an insulated surface. This is called "breadboarding""
  8. "To eliminate the possiblility of a bad installation where something is shorting and shutting down the PSU..."
    Does anybody read what I am posting?
    If the PSU is shorted and shuts down - there will be no POST screen and reports about CPU, RAM etc.
  9. shortstuff_mt said:
    I understand you have a POST screen. What EXACTLY happens after that? Does it just sit on a specific screen, does the screen go black, is there a message on the screen? Are you absolutely sure the "Del" key is the correct key to get into the BIOS? It is for most motherboards, but did you double check in the manual? Are you sure your keyboard is even recognized during POST so you can use it to press buttons? Some motherboards disable USB keyboards by default.


    The POST screen reads the BIOS rev., MB model, CPU model, CPU speed, DDR speed and DDR check and reported right size plus OK report.
    The initial screen is reading Press DEL for Bios utility or pess TAB for POST screen.
    No mater which (TAB or DEL) I press it goes to the POST screen.
    I tried holding DEL after reset does not help.
    On the POST it have two more options - F8 for pop-up utility screen - nothing happend if I press it exept the writhing changes to pop-up utility selected ..... the other is for bios flash utility - but when pressed it does not open the utility screen as described in the MB manual.
    The CTRL + ALT + DEL resets the system
    and that's all ...I tried all the F's and the rest of the key - no luck
  10. It doesn't go into the BIOS until after POST.

    Short's question is what happens after the POST.

    Does it sit on a black screen? error message? freeze on the POST screen? etc
  11. Speaker connected - only one short beep on power on
  12. banthracis said:
    It doesn't go into the BIOS until after POST.

    Short's question is what happens after the POST.

    Does it sit on a black screen? error message? freeze on the POST screen? etc


    From POST it goes nowhere - just stays there and nothing happend.
  13. PSU is in the list of ASUS for that MB.
    CPU too.
    VGA is ASUS, so no compatibility issues expected here.
    The thing has 2 separate BIOS chips, but switching them does not change nothing
  14. Do you have an old PS/2 keyboard you can use? It sounds like everything is working as it should other than the system not recognizing when you press a keyboard key. It is weird that CTRL + ALT + DEL resets the system, though. I would try a different keyboard before anything else.
  15. shortstuff_mt said:
    Do you have an old PS/2 keyboard you can use? It sounds like everything is working as it should other than the system not recognizing when you press a keyboard key. It is weird that CTRL + ALT + DEL resets the system, though. I would try a different keyboard before anything else.


    That was my first attempt.
    I have replaced the wireless keyboard i usualy use for an old PS/2 keyboard - no change at all.
    if the DEL was not recognized it will not work in the CTRL ALT DEL combination either.
    So I am stuck.
  16. donnerjack_69 said:
    From POST it goes nowhere - just stays there and nothing happend.



    I'm assuming based on what you're saying, it reaches the POST screen and then freezes with the POST screen up. It never goes to a black or error screen.


    The distinction here is whether it's actually completing the POST.

    If it freezes on the POST screen, then it's actually not POSTing, it's failing to POST.

    If it goes to say a black screen with nothing on it, or an error then it may be POSTing, and failing after the POST.

    It's an important distinction.

    If it's failing to POST and everything else is correctly connected, and no beep codes are appearing, then it's pointing towards a bad MOBO.
  17. banthracis said:
    I'm assuming based on what you're saying, it reaches the POST screen and then freezes with the POST screen up. It never goes to a black or error screen.


    The distinction here is whether it's actually completing the POST.

    If it freezes on the POST screen, then it's actually not POSTing, it's failing to POST.

    If it goes to say a black screen with nothing on it, or an error then it may be POSTing, and failing after the POST.

    It's an important distinction.

    If it's failing to POST and everything else is correctly connected, and no beep codes are appearing, then it's pointing towards a bad MOBO.


    I have no idea how the COMPLETE POST screen should look on this MB.
    CPU report is there
    Ram report is there
    HDD - not
    DVD - not
    boot device question - not
    So maybe POST indeed is not completed

    Any ideas??
  18. It may be getting locked up looking for the drives, try temporarily disconnecting any hard drives or CD drives.
  19. Do a basic build like suggested in the bread boarding thread.

    Just CPU/MOBO, 1 stick RAM, GPU and PSU.

    You're not posting. If post is complete it'll go to a different screen like a black screen or an error screen or to a boot screen. A basic build won't boot but will complete post and give error messages/beep code.

    See if this occurs.
  20. banthracis said:
    Do a basic build like suggested in the bread boarding thread.

    Just CPU/MOBO, 1 stick RAM, GPU and PSU.

    You're not posting. If post is complete it'll go to a different screen like a black screen or an error screen or to a boot screen. A basic build won't boot but will complete post and give error messages/beep code.

    See if this occurs.


    I will try this tonight - had to work to pay for the cursed thig :)
    It took me one day to put it inside and manage the cables so they won't get in the way.
    And ASUS won't register the MB for "Technical inquiry" because the sticker with the serial is damaged by another sticker on top of it (put there by the courier!!).
    It's a annoying situation, eh .....
  21. Tried "bread boarding" - CPU+MB+1xRAM+GPU+PSU.
    Same thing. No change at all.
    New discovery though - The MB manual shows that EZ plug connections is needed for powerfull GPU (like the one I have I guess), but the GPU is working OK without it.
    Obviously with no load, that is.
    When EZ plug connected - (no matter out or in the box) the POST does not start at all - and MB indicates filure to initialize the CPU. Disconect the EZ plug - CPU, DDRAM and VGA -OK????????????//
    It is getting from bad to worst!
  22. EZ plug is optional, actually unnecessary really as long as the GPU 6 pins and 8 pins are connected.

    You're gonna have to start swapping components now.

    Use a PSU known to work and see if system works.

    Then try GPU.

    If not, you'll have to swap to a new mobo and try.

    Still, no then swap CPU's.

    Alternatively you can plug in your PSU and RAM into a working pc and see if they work there.
  23. banthracis said:
    EZ plug is optional, actually unnecessary really as long as the GPU 6 pins and 8 pins are connected.

    You're gonna have to start swapping components now.

    Use a PSU known to work and see if system works.

    Then try GPU.

    If not, you'll have to swap to a new mobo and try.

    Still, no then swap CPU's.

    Alternatively you can plug in your PSU and RAM into a working pc and see if they work there.


    Replaced RAM with one from working system - no change.
    Tried my RAM dimms at another system - works fine.
    Don't have compatible PSU with sufficient power yet (NVIDIA rates GTX480 as 250W alone)
    Checked my PSU (when connected and ON and also not connected and ON) - it have all required voltages as described in the MB manual except "-5V" which is empty slot in the ATX 24pin connector ????????
    Can this empty -5V be the problem????????
    Seems unlikely - if the PSU don't have it and the MB need it then ASUS will not list this PSU on their QVL.
    None of the voltages drops down when connected and system is ON.
    I will try different GPU today.
    A friend of mine have similar system but with 1156 I will try to convince him to try the PSU and GPU.
    Looking around for 1366 processor for the next step
    Look around for people with similar problems - there are some, but no solution yet other than incorect RAM or replacement of the MB.
  24. CPU's have very strict and short return policy's, and aren't somethign you should be moving in and out too much, so save that for last.

    My guess is that you'll find it's a bad MOBO.
  25. The -5v is no longer required and has been dropped from modern power supplies.
  26. hello i have the same problem. you cant find a solution? greetings!!
  27. I have same problem too ! After I open to start playing games it jus black n no bios setup watsoever ??? I try all the diagnose all seem working properly ??? I'm using 3 way sli 100w psu 6 gb vendor ram ...? Still no help I jus bought it 1 month old ! Help anyone ? I try swap every pArt still no help ?? :cry:
  28. I have this same problem, did you fix this already?
  29. the problem is incompatibility with RAM. my problem is solved
  30. i am also having this same issue here with this rampage 3 extreme mobo.
    have you find any solution yet?
  31. I end up, calling the asus tech support, and request for a mobo replacement.
    hope it cure my issue here.
  32. I have the same exact problem here. I was wondering how any of you having these symptoms were able to resolve this.

    Thank you.
  33. Stop thread necroing this... if you need help, start your own thread and clearly describe details of your issue.
  34. There is a problem with many Asus Rampage III Extreme such as this.
    There should have been a recall on these long ago.
    To my findings its a cold solder somewhere on the motherboard.
    My board was warped a little is how I found out. My board is out of case BTW, no case.
    By pressing down a little on each corner it by pass and got into bios.
    This worked a few times then I had to do the pressing of the corners again to fix.
    So next I decided to put it in a case, in the middle I used a little taller standoff
    for all the others at the edges of the board I used shorter standoffs and the
    R3E has worked perfect every since.

    Sad part is this doesn't work for all R3E motherboards.
    I just picked up another R3E online for cheap "arrived yesterday" with this same problem.
    I'm still working with it now and I haven't put it into a case as of yet.
    I'll post my results once I have tried the taller standoff trick and report back.
  35. Follow Up:
    I was able to get this new R3E to working pretty much same as the other but in reverse.
    Let me explain a little. My old R3E mainboard is not flat, its warped, high at each end
    across the front. With a dip in the middle, kind of like a U shape.

    With this new R3E its pretty straight or flush so instead of having to pull down
    wards I had to pull up wards.
    Picture below shows I used a 4 pin molex connector. It gave the right pressure to get the bios to fully load.

    Both my R3E where doing the same as the open post said his was doing.
    They would boot to a point but hung at the bios screen and when hitting delete I could not enter the bios.
    Now I am able to get into bios to setup everything and boot to the operating system with each.

    Maybe this will help someone else facing this same problem that doesn't have a return warranty left to get a replacement.

    I have the 1st and older one still in a case and working, so I'm not going to pull it to test if the problem is located in the same corner of the motherboard.
    But I have a feeling that the problem is in something located in that area "shown in the picture red box" has a cold solder problem.

    Excuse the bad photo, just something to give you a clearer idea what I'm talking about.

    http://www.myalbumbank.com/albums/userpics/10568/IMAG02162.jpg

    Edit: on the older in case R3E I used a single taller standoff right in the middle of the board/case.
    Using only the outer corners of the board's holes with the shorter standoff's. 5 standoffs used.

    Edit:2 As for the other R3E I just got I'm sure using a taller standoff in the corner marked in red and shorter
    ones threw out the rest of the board placement would yeld a working R3E in a case setup.

    At this point I haven't looked closer, but am thinking the problem is in the BIOS switch used to change
    from one BIOS chip to the other. I'll try to have a closer look at that switch. If I find anything I'll report back.
    As most already know that owens the R3E, it has dual selectable BIOS chips on board and you use the little
    red switch shown in the red box in that corner to switch between each.
  36. ive had this problem. after much research i found the real problem. many others have had this issue and its easy to fix. this motherboard is built with a failed sound card. as long as the chip is active the post will lock on it cause it cant get it to start. reseat your cpu which will force boot the bios and disable onboard audio. i did it. smooth boot ever since.
  37. werty_97 said:
    ive had this problem. after much research i found the real problem. many others have had this issue and its easy to fix. this motherboard is built with a failed sound card. as long as the chip is active the post will lock on it cause it cant get it to start. reseat your cpu which will force boot the bios and disable onboard audio. i did it. smooth boot ever since.


    This is not true in all cases. I have two R3E motherboards and have always had the sound disabled since day one.
    Both of my R3E are bench setups for Folding@Home, no case or no need for sound, all they do is fold.
    What you say could be some peoples problem, but not a solution for everyone.

    Doesn't matter if on-board sound is enabled or disabled, I still have to flex my boards in some small amount
    to get into the bios or to fully boot to the OS. So something is not making full contact at all times.
    Most likely a cold solder from the factory.
    Since there both working so well I haven't taking the time to look into the possible cause or permanent fix.
    Hopefully I can find time this week to take a closer look. If I find the problem I'll report back.
  38. AbitWolf said:
    werty_97 said:
    ive had this problem. after much research i found the real problem. many others have had this issue and its easy to fix. this motherboard is built with a failed sound card. as long as the chip is active the post will lock on it cause it cant get it to start. reseat your cpu which will force boot the bios and disable onboard audio. i did it. smooth boot ever since.


    This is not true in all cases. I have two R3E motherboards and have always had the sound disabled since day one.
    Both of my R3E are bench setups for Folding@Home, no case or no need for sound, all they do is fold.
    What you say could be some peoples problem, but not a solution for everyone.

    Doesn't matter if on-board sound is enabled or disabled, I still have to flex my boards in some small amount
    to get into the bios or to fully boot to the OS. So something is not making full contact at all times.
    Most likely a cold solder from the factory.
    Since there both working so well I haven't taking the time to look into the possible cause or permanent fix.
    Hopefully I can find time this week to take a closer look. If I find the problem I'll report back.



    i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok :) cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.html
  39. donnerjack_69 said:
    Hi there,
    I just assembled a new system. It will not start - after the initial POST screen nothing happend.
    Pressing DEL does not open the BIOS set-up utility.
    This MB has 2 BIOS chips, but switching to the second one does not change nothing.

    Hardware used:
    MB: ASUS Rampage III Extreme
    CPU: i7 980X 3.33GHz
    VC: ASUS ENGTX480
    PSU: Corsair HX1000
    RAM: G.Skill 3x2GB 1600MHZ 6-8-6-20
    HDD: 2x WD Raptor 10000rpm 150GB
    OS: Not yet installed
    No overclocks applied

    All led indicators on the MB show OK (excluding Boot Device).
    Does somebody have any idea what's up??????????

    Thank you in advance!
    Ivan



    i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.ht...
  40. Anonymous said:
    I have same problem too ! After I open to start playing games it jus black n no bios setup watsoever ??? I try all the diagnose all seem working properly ??? I'm using 3 way sli 100w psu 6 gb vendor ram ...? Still no help I jus bought it 1 month old ! Help anyone ? I try swap every pArt still no help ?? :cry:



    i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.ht...
  41. Anonymous said:
    I have same problem too ! After I open to start playing games it jus black n no bios setup watsoever ??? I try all the diagnose all seem working properly ??? I'm using 3 way sli 100w psu 6 gb vendor ram ...? Still no help I jus bought it 1 month old ! Help anyone ? I try swap every pArt still no help ?? :cry:


    njsy2k said:
    i am also having this same issue here with this rampage 3 extreme mobo.
    have you find any solution yet?




    i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.ht...
  42. Anonymous said:
    I have same problem too ! After I open to start playing games it jus black n no bios setup watsoever ??? I try all the diagnose all seem working properly ??? I'm using 3 way sli 100w psu 6 gb vendor ram ...? Still no help I jus bought it 1 month old ! Help anyone ? I try swap every pArt still no help ?? :cry:


    njsy2k said:
    i am also having this same issue here with this rampage 3 extreme mobo.
    have you find any solution yet?



    Anonymous said:
    I have the same exact problem here. I was wondering how any of you having these symptoms were able to resolve this.

    Thank you.


    i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.ht...
  43. i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.ht...

    Hi man, I try your bios and it work, can get Access to the bios now. The only problema I have is I can't change the cpu frecuency or memory, on auto shows mems at 1333 and cpu at 3200, but if I choose manual, or xmp or any other profile than auto it shows crazy numbers, for example the bclk shows 356 and can't go lower, only up to 500, but can't put 100 or any other number below 356, with pci-e it only shows 356, not even let me change. Is there a way you can check on this? I want to run the cpu at stock, because it will be for videoediting, but the memory i will try to run the 24 gb at 1600 9 9 9. Can you help me with that?
  44. MAD5 said:
    i have got a solution for all of u guyz i made a bios in which audio i disabled just use this bios in usb flash back then every thing will b ok cheers here is the link
    http://www.megafileupload.com/en/file/403319/R3E-rom.ht...


    Quote:
    Hi man, I try your bios and it work, can get Access to the bios now. The only problema I have is I can't change the cpu frecuency or memory, on auto shows mems at 1333 and cpu at 3200, but if I choose manual, or xmp or any other profile than auto it shows crazy numbers, for example the bclk shows 356 and can't go lower, only up to 500, but can't put 100 or any other number below 356, with pci-e it only shows 356, not even let me change. Is there a way you can check on this? I want to run the cpu at stock, because it will be for videoediting, but the memory i will try to run the 24 gb at 1600 9 9 9. Can you help me with that?


    Doesn't sound like this guy knows much about editing a bios, best not trust them,
    you may have gotten lucky it didn't brick your motherboard this time.
    Next time you may not be so lucky, go back to stock bios while you still can.
  45. But if I go back to the original bios, by default the audio is enabled and I have the same problema again, can't boot, enter the bios or do anything.
  46. werty_97 said:
    ive had this problem. after much research i found the real problem. many others have had this issue and its easy to fix. this motherboard is built with a failed sound card. as long as the chip is active the post will lock on it cause it cant get it to start. reseat your cpu which will force boot the bios and disable onboard audio. i did it. smooth boot ever since.


    I know this is an ancient thread but just had to post.

    Thank you Werty, your advice saved what was left of my hair!! I'd recently re-enabled the onboard sound to test it out (sound was scratchy and intermittent so I disabled it ages ago and installed a SoundBlaster) and that's when the boot problems started. I would have never guessed that that was the problem. Removing/reinstalling the CPU was the key to getting into BIOS.

    A million thanks effendi, may you bathe in beer and be waited on by 1000 cumly, scantily clad Valkyrie warrior maidens.
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