Why my laptop isnt reading subtitles ?

[Deks1948]

I have the same problem with two movie players...
http://i51.tinypic.com/2u41pg8.jpg I have GOM and KM,anyone who can help ?

P.S. Sorry if it is in the wrong place ..

 

[cats_Paw]

Im not sure, but it looks like its either missing a plugin or a language pack.

 

[Deks1948]

But my Win7 is on the same language as the subs. should be.. Or I have to instal a language pack ?