PREVIOUSLY UNANSWERED QUESTION!!! I REALLY NEED HELP!!!! (not anymore, problem solved!)

Hi all.

I am fairly new to this site. Saga Lout was very helpful answering my last 2 problems. Thought I'd post here again to see if anyone could help.

However, I've asked this question once or twice before and recieved no answers, can someone helP?

One day I just booted up my xp computer as normal and got a bsod just after the xp splash screen had disappeared and the "please wait" message was about to come up. I had made no significant changes. I can't even remember what I did b/c it waz a month ago i got it i have absolutely no idea what caused it. my computer is a few years old, maybe some parts are starting to die.

The BSOD message I got was this: STOP: c000021a {Fatal System Error}
The Windows Logon Process System Process terminated unexpectedly with a status of
0xc0000135 {0x00000000} (0x00000000).
The system has been shut down.

I've never got this message before and I don't kknow whats caused it. Whats going on???????

Please view this youtube video for more info:

I've also uploaded event logs here: one of system:

And one of application:

BTW, system restore doesn't work, so I can't use that. Even if I get it working, i doubt it will help b/c i got this bsod over a month ago. the calender is just blank, watch y'tube vid for more info.

VEry greatful for any help.

2 answers Last reply
More about previously unanswered question help
  1. Perform a repair installation.
  2. It could be worth parachuting a fresh copy of win32k.sys file into the c:\windows\system32 folder, in case a Windows update has upset the previous copy.

    If you can restart into Safe Mode, copy an older version of the file from the c:\windows\service pack files\i386 folder and replace the existing one if it's more recent. If you don't have access to Safe Mode or Safe Mode with Command Prompt, you'll need a LiveCD of a Linux operating system to boot up your computer and give you hard disk access.
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