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Need hardware/board/proccesor/memory info

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Last response: in Memory
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February 18, 2011 10:51:08 PM

Hey guys! New non-tech guy here. Got a refurbish co. trying to stiff me but some of it was my own ignorance! I'm learning,but it's the hard way. When I ordered it,it said full tower,I received a small form factor. Looked at the spec sheet again an it does say Optiplex GX280 in a part of the ad. I did not know that there are 3 case sizes for that designation!(I do now!) Was advertised 2g DDR2 ram expandable to 4. SFF only has 2 slots,they want to send me 2-2gig sticks but Crucial said not compatible, but Dell has one they sell for it but also says 2g's is max! I keep finding conflicting info and was hoping you guys could tell me for sure. Here is whats installed,can it be done without conflict or operating problems? I want to tell them to stick their sticks.


OS Name Microsoft Windows XP Professional
Service pack 3
OS Version 5.1.2600
Microsoft DirectX Version 9.0c (4.09.00.0904)
OpenGL Version 5.1.2600.5512 (xpsp.080413-0845)
Free Physical Memory 1417 MB
Free Page File 3419 MB
Free Virtual Memory 2007 MB
Registry
Maximum Size 120MB
Current Size 2MB
Status OK
Center Processor
CPU Name Intel(R) Pentium(R) 4 CPU 3.00GHz
Code Name Model 4, Stepping 1
Manufacturer GenuineIntel
Current Clock Speed 2992Mhz
Max Clock Speed 2992Mhz
Voltage 1.6V
External Clock 800Mhz
Serial Number BFEBFBFF00000F41
CPU ID x86 Family 15 Model 4 Stepping 1
Socket Designation Microprocessor
16KB
1024KB
Motherboard
Model 0H8164
Manufacturer Dell Inc.
Serial Number ..CN6986153Q0C46.
BIOS Name Phoenix ROM BIOS PLUS Version 1.10 A08
BIOS Vendor Dell Inc.
SMBIOS Version A08
BIOS Date 3/3/2006
BIOS Features
PCI is supported Yes
Plug and Play is supported Yes
APM is supported Yes
BIOS is Upgradable (Flash) Yes
BIOS shadowing is allowed Yes
Boot from CD is supported Yes
Selectable Boot is supported Yes
EDD (Enhanced Disk Drive) Specification is supported Yes
Int 13h - Japanese Floppy for Toshiba 1.2mb (3.5, 360 RPM) is supported Yes
Int 5h, Print Screen Service is supported Yes
Int 9h, 8042 Keyboard services are supported Yes
Int 14h, Serial Services are supported Yes
Int 17h, printer services are supported Yes
ACPI supported Yes
USB Legacy is supported Yes
LS-120 boot is supported Yes
Memory Resource
Total Memory 2038 MB
Used Memory 622 MB
Free Memory 1415 MB
Memory Usage 30%
Physical Memory
Memory Bank
Description Physical Memory 0
Device Location DIMM1
Capacity 1024 MB
Speed 533Mhz
Manufacturer NULL
Data Width 64bit
Memory Type Unknown
Form Factor DIMM
Physical Memory
Memory Bank
Description Physical Memory 1
Device Location DIMM2
Capacity 1024 MB
Speed 533Mhz
Manufacturer NULL
Data Width 64bit
Memory Type Unknown
Form Factor DIMM
Disk drive
Name ST3750630AS
Media Type Fixed hard disk media
Capacity 750GB
Interface Type IDE
Partitions 1
Total Cylinders 91201
Total Heads 255
Total Sectors 1465144065
Total Tracks 23256255
Tracks Per Cylinder 255
Sectors Per Track 512
Bytes Per Sector 63
S.M.A.R.T Support Yes
Current Temperature 46C (114.8F)
Disk drive
Name Seagate FreeAgent USB Device
Media Type Fixed hard disk media
Capacity 500GB
Interface Type USB
Partitions 1
Total Cylinders 60801
Total Heads 255
Total Sectors 976768065
Total Tracks 15504255
Tracks Per Cylinder 255
Sectors Per Track 512
Bytes Per Sector 63
S.M.A.R.T Support Yes
Current Temperature 46C (114.8F)
CD-ROM Drive
Name SONY CDRWDVD CRX850E
Drive D:
Transfer Rate NULL
Status OK
IDE Controller
Name Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Manufacturer Intel
Status OK
IDE Controller
Name Primary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
IDE Controller
Name Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Manufacturer Intel
Status OK
IDE Controller
Name Primary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
Video Adapter
Name Intel(R) 82915G/GV/910GL Express Chipset Family
Video Processor Intel(R) 82915G/GV/910GL Express Chipset
Manufacturer Intel Corporation
Video Architecture VGA
DAC Type Internal
Memory Size 128MB
Memory Type Unknown
Video Mode 1024 x 768 x 4294967296 colors
Current Refresh Rate 85Hz
Driver Version 6.14.10.4543
Driver Date 3/24/2006 3:47:06 AM
Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024
Status OK

Sound Device
Name SoundMAX Integrated Digital Audio
Manufacturer Analog Devices, Inc.
Status OK
Keyboard
Name USB Human Interface Device
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
USBController
Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USBController
Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USBController
Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USBController
Product Name Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USBController
Product Name Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK

I appreciate any advise/info to alleviate my ignorance, but I need to know what I'm talking about next time we communicate and am getting conflicting info. I know they won't want to switch it out for full tower!
If I do get stuck with this is there anything I can do to improve it some? Not a gamer or anything just need better response at times.
Thanks Much!
Doug T.
dttryg[at]aol.com
a b } Memory
February 19, 2011 2:12:08 AM

Full tower has only one meaning, that's false advertising. Also the RAM part. How much did you pay for that, you should send it back and get a refund.
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February 20, 2011 6:56:07 AM

mosox said:
Full tower has only one meaning, that's false advertising. Also the RAM part. How much did you pay for that, you should send it back and get a refund.


Didn't pay much. $200 but I guess ya get what you pay for! Thanks for responding! I'll be sending it back.
Thanks again.
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!