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ATI Sapphire 9600XT- New Catalyst 10.2, no video but audio

Last response: in Graphics & Displays
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April 25, 2010 4:08:07 PM

Hello everyone,

I seriously need some help with this old graphics card. I have the sapphire 9600XT card and after installing the new catalyst 10.2 patch, whenever I stream video, there is no display and only audio. Everything else is fine except for streaming video. Is there something I am not doing?

Thank you for anyone that can guide me to the right direction.

Thanks in advance,
Tiffany :p 
April 25, 2010 9:12:59 PM

Hi Tiffany, welcome to the forum.

Your problem is probably down to the fact that the new drivers don't actually support the older cards like yours.
Follow this through selecting the options that meet what you have and then download and install the drivers that you get at the bottom of the page that tells you your drivers are legacy drivers.
http://support.amd.com/us/gpudownload/Pages/index.aspx

Mactronix :) 
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April 25, 2010 10:06:37 PM

Mactronix, is correct. With a classic card like that you no longer want to keep updating the driver. The answer is to revert back to the last offically supported driver for that specific card.
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April 26, 2010 3:07:38 AM

You have to download the legacy drivers. Trying to use the regular drivers on an unsupported card will cause all sorts of problems. Download the legacy drivers, download driver sweeper and install it, uninstall the old drivers, use driver sweeper, then install the legacy drivers.
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April 26, 2010 3:19:24 AM

thank you everyone for your fast replies! :love: 

Also thanks megamanx00 for the link.

I am not a computer expert at all but had to fix this old computer.

Will let you guys know if it worked or not.

Cheerios,
Tiffany :na: 
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April 29, 2010 6:12:35 AM

sorry to bug you guys again.....it didn't work... :cry: 

I installed the 9.3 which is supposedly the supported one..it failed...so i downloaded an older on 8.3 and it still didn't work... :( 

Again, I see everything fine but only when I stream videos..nothing shows except for sound.....is it something in the options that I am not turning on/off?

Sorry for the being annoying....hope someone can assist

Thanks!! :p 
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April 29, 2010 8:28:20 AM

Ok, sorry for the earlier reply, anyway, reinstall DX9 and then try it. It ought to work after that.
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!