Shortcut keys are screwing up all my work

[DD46]

Hello,
I have a Dell Inspiron 6000 running Windows XP and in Microsoft Word 2003, Thunderbird, and sometimes other programs, when I type Shift-B (it just happened now again in this message!), the cursor jumps to some other place on the screen. In Thunderbird it opens a second e-mail when I'm writing one.

I see that many other people on the internet mentioned similar problems. Any answers that don't require programming or expert PC knowledge?
Thanks!

 

[kenrivers]

It could be that "sticky keys" is turned on. According to this http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/access_stickykeys_turnon.mspx?mfr=true you can turn sticky keys on or off by pressing shift 5 times. This is a link to changing sticky key options: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/access_stickykeys_settings.mspx?mfr=true

 

[DD46]

Hi Ken,
I read that link (though the sticky keys section kept disappearing!). I checked in Accessibility Options, and sticky keys are not selected. Any other thoughts? Someone thought I had a virus, but I did a virus scan and nothing came up. This started after I my hard drive crashed, I had a new hard drive installed and XP was reinstalled. That's when my trouble began (last July or so!). I sometimes want to throw this computer out the window!
thanks...

 

[kenrivers]

Have you tried another keyboard? If yes, does the problem still exist?

 

[DD46]

Have you tried another keyboard? If yes, does the problem still exist?

Hi Ken,
No, I haven't. Maybe I can borrow one from someone to test it out. My hard drive was just replaced AGAIN, and the problem is still there. Very frustrating. I'll look into your suggestion.
Thanks.

 

[kenrivers]

Let me know if it works. Hoping for the best.