New system problem. Continuous beep on startup.

[bamfrx]

Hi, I recently put together a homebuilt system after reading the Tom's Hardware forums to learn about how to do it and what kind of components to use.

I have a problem now whenever I start it because instead of booting properly, all I get is a long continuous beep that doesn't stop and there is nothing that shows up on the screen. I think the problem may be with the video card, since I tried to remove it and successfully got the system to boot and could get into BIOS. Even when I have the video card in and it doesn't work, all the fans spin, including the video card fan. I will post what components I used. Please let me know if any of you have had a similar problem or if you have any ideas on how I could get it fixed.


https://secure.newegg.ca/WishList/MySavedWishDetail.aspx?ID=12829965

Here is the video card. I couldn't add it to the wish list because it's not available now.

Video Card: ASUS EAH5850 DirectCU TOP/2DIS/1GD5 Radeon HD 5850 (Cypress Pro) 1GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card w/ ATI Eyefinity

http://www.newegg.ca/Product/Product.aspx?Item=N82E16814121370&cm_re=asus_eah5850-_-14-121-370-_-Product


Thanks for taking the time to look at this.

 

[bamfrx]

Here are the components listed individually.

CASE: COOLER MASTER HAF 922 RC-922M-KKN1-GP Black Steel + Plastic and Mesh Bezel ATX Mid Tower Computer Case
http://www.newegg.ca/Product/Product.aspx?Item=N82E16811119197

MOBO: ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX HDMI SATA 6Gb/s USB 3.0 ATX AMD Motherboard
http://www.newegg.ca/Product/Product.aspx?Item=N82E16813131631

PSU: CORSAIR HX Series CMPSU-750HX 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS SILVER Certified Modular Active PFC Power Supply
http://www.newegg.ca/Product/Product.aspx?Item=N82E16817139010

CPU: AMD Phenom II X4 965 Black Edition Deneb 3.4GHz 4 x 512KB L2 Cache 6MB L3 Cache Socket AM3 125W Quad-Core Processor
http://www.newegg.ca/Product/Product.aspx?Item=N82E16819103727

RAM: CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory Model TW3X4G1333C9
http://www.newegg.ca/Product/Product.aspx?Item=N82E16820145218

HARD DRIVE: SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
http://www.newegg.ca/Product/Product.aspx?Item=N82E16822152185

CD DRIVE: LITE-ON Black 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 12X DVD-RAM 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM 2MB Cache SATA CD/DVD Burner - Bulk - OEM
http://www.newegg.ca/Product/Product.aspx?Item=N82E16827106289

CPU COOLER: COOLER MASTER Hyper 212 Plus Intel Core i5 & Intel Core i7 compatible RR-B10-212P-G1 120mm "heatpipe direct contact" Long life sleeve CPU Cooler
http://www.newegg.ca/Product/Product.aspx?Item=N82E16835103065

 

[bamfrx]

Are there any things I can look for to see if the video card is not installed properly or if it's faulty?

 

[fastx21]

Make sure it's seated fully. And did you connect the two 6-pin connectors?

Ok so I checked the link for your 5850, is that really an 8pin and a 6pin connector? I was under the assumption that most 5850s use two (2) 6-pin connectors only. Does it come with some sort of cable converter because it doesn't seem like it in the picture.

 

[bamfrx]

Thanks for looking into it fastx21! The video card has 2 separate power connectors, a 6pin and an 8pin. My PSU came with cables that allow me to either plug in a 6pin or an 8 pin. (There is a 6pin and a 2pin that can be either inserted together for 8pin or just use the 6pin alone.)

I tried connecting the video card with the 8pin connector first, and later tried with the 6pin and both times I had the same resulting continuous beep on startup.

I never even thought of connecting both 6pin and 8pin connectors. I guess I assumed it was one or the other. Could connecting both damage it if it isn't designed to have both connected?

 

[bamfrx]

Wow, I plugged both the 8 and 6 pin connectors in and now it works. I feel so silly for making such a simple mistake, but the instructions were a little vague and I just assumed that the video card would only need one plug like everything else.

I was almost reaching a point of despair. Thanks for your reply, it was very helpful. As I pressed the power button and heard no annoying long beep, I was so relieved and happy.

Thanks again fastx21!

 

[a1hamms]

Just to say thanks ran into the same problem and was able to find the answer here.
go figure, tom's works better as an faq than asus website.

thanks again.