Usb outlets not working what do i use to fix them

my usb out lets all are not working what software is the to fix and my sound is not working to
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More about outlets working them
  1. 1. For ports on the Front Panel, make sure that the connectors are plugged in into the USB pin headers on the motherboard. Pay attention to polarity.

    2. For ports at the back (motherboard ports) make sure that they are activated in the BIOS if necessary.

    3. It's possible that you may have a bad motherboard.
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