Why does my computer lock up when playing games


For a while now I have been having the issue where my computer will completely lock-up when playing computer games. It will just get stuck on a sound, repeat it and complete freeze until I hit the reset switch. It is not limited to a particular game, seems to happen with almost all of them and it does not happen at a set amount of time. Every once in a while it will not happen at all and I can play for hours.

I did some research and thought it might be a sound issue as I was using the on-board sound of my motherboard, but I bought a decent sound card, disabled on-board audio and I still have the same issue. Then I tested my memory using memtest86 (standard run), let it run through one full pass and there were zero errors.

I am not sure what could be the issue. The system has zero issues all other times. Only crashes when I play games. I have the latest drivers from nvidia for my graphics chip and cannot come up with other ideas. Any help you can provide would be wonderful. I am not sure what system information you need but what I could find I included below. Thank you in advanced for the help.



OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Model P5Q
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz, 3166 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2102, 4/7/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.30 GB
Total Virtual Memory 8.00 GB
Available Virtual Memory 6.11 GB
Page File Space 4.00 GB

Name USB Audio Device
Manufacturer (Generic USB Audio)
Status OK
PNP Device ID USB\VID_047F&PID_0410&MI_00\6&7F7EE8C&0&0000
Driver c:\windows\system32\drivers\usbaudio.sys (6.1.7600.16385, 107.00 KB (109,568 bytes), 7/13/2009 5:06 PM)

Name Creative X-Fi Audio Processor (WDM)
Manufacturer Creative Technology, Ltd.
Status OK
PNP Device ID PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00\4&1B359D48&0&00F0
I/O Port 0x0000EC00-0x0000EC1F
Memory Address 0xFEA00000-0xFEBFFFFF
Memory Address 0xF8000000-0xFBFFFFFF
IRQ Channel IRQ 16
Driver c:\windows\system32\drivers\ctaud2k.sys (, 668.27 KB (684,312 bytes), 6/4/2009 2:49 AM)

Name NVIDIA GeForce 8800 GT
PNP Device ID PCI\VEN_10DE&DEV_0611&SUBSYS_C8023842&REV_A2\4&239521B6&0&0008
Adapter Type GeForce 8800 GT, NVIDIA compatible
Adapter Description NVIDIA GeForce 8800 GT
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version
INF File oem27.inf (Section003 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1600 x 900 x 59 hertz
Bits/Pixel 32
Memory Address 0xF6000000-0xF6FFFFFF
Memory Address 0xD0000000-0xDFFFFFFF
Memory Address 0xF4000000-0xF7EFFFFF
I/O Port 0x0000CC00-0x0000CC7F
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nvlddmkm.sys (, 13.17 MB (13,807,976 bytes), 4/14/2010 9:46 PM)
2 answers Last reply
More about computer lock playing games
  1. 1. Any messages in Event Viewer ?

    2. What are CPU / GPU temps ?

    3. Have latest sound drivers, video drivers, latest windows updates, etc ?
  2. Hello,

    Thank you for the response.

    1. The event viewer only shows that there was an unexpected shutdown. It does not mention anything other than that.

    2. Here is where my problem may lie...

    Mainboard runs at 47, CPU 1 @ 24, CPU 2 @ 17, CPU0 Core @ 44
    Graphics adapter runs at 73.

    That is all when running normal office programs, internet, etc. and all temps are listed in celcius

    As soon as I turn on a graphics intensive game though, the CPU core temp spikes to about 50 C, and I have seen the GPU go up to 89 degrees. I feel like this is where my problem may lie. How can I lower the temp? All the fans in the machine are running. Maybe add more?

    3. I do have the latest drivers for sound, video and windows updates.

    Thank you again for any suggestions you may have.
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