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April 29, 2010 7:13:27 PM

I have received the following message:
"ATI Warning
The catalyst Control Center is not supported by the driver version of your enabled graphics advisor.
Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."
I updated the ATI graphics driver, but was informed that it was already updated.
Can anyone help me please. What is the next step?

More about : thread

April 30, 2010 12:56:57 AM

What card do you have and did you go to AMD's site to download new drivers?
April 30, 2010 3:34:03 PM

mister g said:
What card do you have and did you go to AMD's site to download new drivers?

Hello mister G. Thanks for your response.
My display adapter is ATI Radeon HD 2400 PRO.
Yes I went to AMD`s site to update the adapter. I tried several times, but each time they responded that I had the latest version.
Maybe the next step is to "enable the ATI adapter using the Displays Manager"as they suggested earlier. But I do not know how to do this!
Regards
Kenta5
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April 30, 2010 6:48:04 PM

Go to the device manager and see if there are additional adapters other than AMDs. Did you set the motherboard to disable the onboard IGP and use the Radeon?
May 1, 2010 3:53:14 PM

mister g said:
Go to the device manager and see if there are additional adapters other than AMDs. Did you set the motherboard to disable the onboard IGP and use the Radeon?

I looked at the Displays manager, but it shows the Radeon HD 2400 PRO only.
I have not looked at the motherboard as it has funtioned well ever since I purchased the computer.
May 1, 2010 9:27:50 PM

Did the card come with the PC or did you add it in, if it's an add-in you must modify motherboard settings to disable onboard video so the Radeon can work correctly.
May 2, 2010 10:11:50 AM

mister g said:
Did the card come with the PC or did you add it in, if it's an add-in you must modify motherboard settings to disable onboard video so the Radeon can work correctly.

Thanks for your proposal, but the card came already fitted with the Dell Inspiron 530.
May 2, 2010 3:10:38 PM

How about you go and uninstall the drivers, then go on Dell's website and install thier latest drivers.
May 3, 2010 11:36:40 AM

mister g said:
How about you go and uninstall the drivers, then go on Dell's website and install thier latest drivers.

Thanks for your suggestion. I will try it.
May 4, 2010 11:55:07 AM

:bounce:  Thanks again--it worked !
May 4, 2010 7:27:47 PM

Good for you, you got the latest ones right?
May 5, 2010 2:44:26 PM

mister g said:
Good for you, you got the latest ones right?

Yes thanks and it seems to work OK.
March 19, 2011 5:01:08 PM

Hey, I'm having the same issue, but i have both ATI Radeon HD 5650 and Intel(R) HD graphics chips...I am getting the same error message. Running Win7 64bit... the HP dv6 stock graphics chip is the Intel, however, I updated to the ATI. Both drivers are updated to latest version, and both are enabled in my device manager. I'm actually wondering if I should remove the Intel driver...wouldn't that fix the issue? I got the dreaded blue screen once recently and im still not sure what went wrong, possibly an old or un-needed driver such as this? Appreciate any help...
!