New Hardware wizard displays after every boot

[Guest]

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

I have installed a printer on my Windows XP machine. After every boot, the
new hardware wizard displays, saying it has found the printer.

I am using the latest available drivers for this older HP printer. The HP
instructions acknowledge that their installation wizard shows an error even
though the printer installs and runs successfully.

I scanned the MS knowledge base and found KB298370. I tried that process but
was unable to delete the LPTENUM key specified in that procedure. Even if I
could delete it, I suspect I'd have the same problem because when I
reinstalled I would encounter the same error in the printer installation.

My question: Is there any way to make the New Hardware wizard stop
displaying for this printer?

Thanks for your help.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

What is the Model # of the HP Printer? HP is telling you that the
driver was not successfully installed. XP may have it's
own HP driver for your Model.
"dreadnot" <dreadnot@discussions.microsoft.com> wrote in message
news:6382EE02-1E62-4199-B86D-C2E37BC4DDE4@microsoft.com...
>I have installed a printer on my Windows XP machine. After every boot, the
> new hardware wizard displays, saying it has found the printer.
>
> I am using the latest available drivers for this older HP printer. The HP
> instructions acknowledge that their installation wizard shows an error
> even
> though the printer installs and runs successfully.
>
> I scanned the MS knowledge base and found KB298370. I tried that process
> but
> was unable to delete the LPTENUM key specified in that procedure. Even if
> I
> could delete it, I suspect I'd have the same problem because when I
> reinstalled I would encounter the same error in the printer installation.
>
> My question: Is there any way to make the New Hardware wizard stop
> displaying for this printer?
>
> Thanks for your help.