HDD is not recognized

[Dorsey]

Hello, just completed my 'New Build and discovered my PC does not recognize my Velocity Raptor, what could be the problem?

 

[Snet]

Hi Guys

I have the same problem. One of my clients brought a seagate HDD to me because the OS would not start up and I discovered it was not being detected in the bios

I put it in an enclosure with still no luck. There is 3 years of important data on it and the drive still spins up?

Could it be the HDD controller board and I have to send it to a lab to have data recovered.

I could recover the data myself if the HDD was discoverable in bios or via USB

Regards
Roger
MCSA

 

[nhasian]

Dorsey - make sure you have both data and power cables connected. if the drive spins up try a different port on your motherboard. else try a different drive.

Snet - don't hijack a thread, start your own

 

[Dorsey]

Hi Snet, yeah it does read like we have a similar situation. Lets keep the lines of communication open and either one of us can keep the other abrest of their progress.
Thanks for your response.

 

[nhasian]

So Dorsey were you able to try any of my suggestions? what troubleshooting have you done?
You have a hard disk being installed in a new computer which could simply be user error while Snet describes a known working hard disk that has failed. While you could also have a defective hard disk, we still haven't ruled out all the other possible factors that could present the same symptom such as a bad data cable or power cord etc.