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Graphics Card not recognized

Last response: in Graphics & Displays
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May 7, 2010 3:45:14 AM

Hello,

I recently installed an ATI Radeon Toxic HD 5850 video card and Windows 7 is not recognizing it at all. All of the installers I downloaded from AMD (for the drivers) did not work. I received a message about incompatibility with them. The card is seated properly and connected to the power supply. Right now I'm only using the Standard VGA graphics adapter. Any help with this is greatly appreciated.



System Specs:

Windows 7 Home Premium 64-bit
5Gb Ram
AMD Phenom 9550 Quad-Core Processor (2.20 GHz)
a c 169 U Graphics card
May 7, 2010 7:30:26 AM

Hello and welcome to the forums :) 
What's your motherboard ? also did you have another card before 5850 ? if so then did it work fine ?
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May 7, 2010 7:48:37 AM

Hi. Thanks. :) 

Motherboard: NVIDIA GeForce 8200 Chipset

The previous card (NVIDIA 9200) worked well, but I wanted an upgrade.

Also, I forgot to give my model number. It is: HP m8530f

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a c 169 U Graphics card
May 7, 2010 9:09:33 AM

Try disabling the onboard card(if you have) in BIOS
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May 7, 2010 12:58:53 PM

Does your psu give more than 500w?
Does the psu give more than 15a per 12v?

Do the gpu fan spin? Otherwise try with other PSU, or check if card is working.
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May 8, 2010 3:20:22 AM

Maziar said:
Try disabling the onboard card(if you have) in BIOS

There were no onboard video options in the BIOS. :( 
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May 8, 2010 3:22:35 AM

spel565 said:
Does your psu give more than 500w?
Does the psu give more than 15a per 12v?

Do the gpu fan spin? Otherwise try with other PSU, or check if card is working.


The answer to all of your questions is 'Yes'.
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May 8, 2010 3:26:37 AM

Quick update: Upon further review, the card appears to be recognized, but as the "Standard VGA Graphics Adapter". I put the old video card back in, uninstalled all the drivers and everything NVIDIA-related, replaced the new ATI card, and when windows booted up it recognized the card as the "Standard VGA Graphics Adapter" (though my monitor was plugged into the card via HDMI).
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