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5850 problems

Last response: in Graphics & Displays
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May 12, 2010 7:32:35 AM

Hi, I have the 5850 since last October, and ever since I got it, I have been have problems with the video card. Whenever I try to watch fraps videos, my computer would just freeze and turn black. I've tried almost every method. Doing a clean driver sweep, reformatting the computer, and just did everything. Sometimes it says "driver has stopped working and has recovered".

My specs are:

I5 750
Xfx 5850
Corsair Professional HX750W 750W
PC3-12800 4GB Ram
windows 7 x64

More about : 5850 problems

May 12, 2010 3:15:08 PM

Very strange. Probably a circuit, transistor or any other component broke. Try returning it or contact ATI.
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a c 189 U Graphics card
May 12, 2010 5:20:37 PM

Did you tried the latest driver? or even the older one? which came with the card in CD...
make sure you install the right driver(64bit)...
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May 12, 2010 7:14:02 PM

I tried all the drivers, even the one on the cd. Yep it's the right 64bit drivers also. ATI told me to just do a sweet 3-4 times.
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a c 189 U Graphics card
May 12, 2010 7:47:54 PM

Does it happened when gaming?
What about the card temps?

If the temps are good then RMA your card to get a replacement...
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a b U Graphics card
May 12, 2010 8:33:08 PM

What exact RAM do you have? Unstable RAM can cause the graphics driver to crash.
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May 12, 2010 9:19:03 PM

xnood1es said:
Hi, I have the 5850 since last October, and ever since I got it, I have been have problems with the video card. Whenever I try to watch fraps videos, my computer would just freeze and turn black. I've tried almost every method. Doing a clean driver sweep, reformatting the computer, and just did everything. Sometimes it says "driver has stopped working and has recovered".

My specs are:

I5 750
Xfx 5850
Corsair Professional HX750W 750W
PC3-12800 4GB Ram
windows 7 x64

Well I just had the same problem just a few day ago with a ATI Driver 10.4 that was doing the same thing to my computer.
While playing Batman or Watching other videos online the computer will freeze up for a moment and then few seconds later will juts lock up and that was due to the
10.4 Driver. Un-installed the drivers and delete the folder and restart the system. Then make sure you just download and install 10.3 Driver.
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May 12, 2010 9:19:26 PM

shortstuff_mt said:
What exact RAM do you have? Unstable RAM can cause the graphics driver to crash.

He has 1600Mhz Ram (PC3-12800)
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a b U Graphics card
May 12, 2010 9:21:09 PM

Keiki646 said:
He has 1600Mhz Ram (PC3-12800)

I know that much. That doesn't narrow it down at all. There are a ton of "1600MHz" DDR3 kits out there with different timings and voltage ratings. DDR3 1600 doesn't tell me anything that I need to know.
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May 12, 2010 9:31:45 PM

shortstuff_mt said:
What exact RAM do you have? Unstable RAM can cause the graphics driver to crash.


I have the

1 x G.SKILL F3-12800CL7D-4GBRH Ripjaws PC3-12800 4GB 2X2GB DDR3-1600 CL7-7-7-24 Core I5 Memory Kit

Temperture of gpu is normal when I play games.

it doesn't happen all the time, but sometimes it would happen.

Thanks for your input. I'll try to download the 10.3
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a b U Graphics card
May 12, 2010 9:37:13 PM

OK, your RAM is rated at 1.6v. Have you manually set your RAM speed, timings, and voltage to the correct values in the BIOS? Have you performed an overnight Memtest86+ test to check for RAM errors? I've seen incorrect RAM settings crash the graphics drivers.
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a b U Graphics card
May 12, 2010 9:46:20 PM

xnood1es said:
wow, sorry, I'm not good with these things at all. I have no idea how to do any of the things you said. I haven't touched anything regarding the voltage on my computer the day I bought it.


That might be the problem then. a Ton of ram doesnt actually get set to its recommended settings just by putting it in the PC. you have to manually do it, and i know i had to manually do it for my G.Skill ram.
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May 12, 2010 9:46:47 PM

shortstuff_mt said:
OK, your RAM is rated at 1.6v. Have you manually set your RAM speed, timings, and voltage to the correct values in the BIOS? Have you performed an overnight Memtest86+ test to check for RAM errors? I've seen incorrect RAM settings crash the graphics drivers.


wow, sorry, I'm not good with these things at all. I have no idea how to do any of the things you said. I haven't touched anything regarding the voltage on my computer the day I bought it.
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a b U Graphics card
May 12, 2010 9:50:14 PM

I guess you can continue on the path the other people were putting you on, I just think this is possibly related to incorrect RAM settings. I would read the section of your motherboard owners manual that relates to RAM settings. It should tell you how to manually set the values. Many motherboards don't correctly auto-detect RAM settings. I would guess your RAM isn't running at 1600MHz or the correct timings or voltage using "auto" settings. This can often lead to system instability.

Edit: Beat to the punch by Truhls. :) 
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May 12, 2010 9:56:18 PM

Blah, to think the I5 bundle with the cpu + motherboard + ram was good.

1 x Gigabyte P55-UD3R ATX LGA1156 P55 DDR3 2PCI-E 4PCI SATA2 RAID Sound GLAN Motherboard
1 x Intel Core i5 750 Quad Core Processor Lynnfield LGA1156 2.66GHZ 8MB Cache Retail Box
1 x G.SKILL F3-12800CL7D-4GBRH Ripjaws PC3-12800 4GB 2X2GB DDR3-1600 CL7-7-7-24 Core I5 Memory Kit

Thanks for your help.
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