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Toshiba 1TB External Hard Drive not being recognized

Last response: in Storage
August 17, 2012 5:00:47 AM


Hopefully someone can help me, because I'm lost.
I just started up my external hard drive and it comes up as a CD Drive (G:) .
I've gone to My Computer > Manage > Disk Management
It shows CD ROM 15 250 MB RAW
But if I go into Device Manager, under Disk Driver I can find the right driver for it which is Toshiba External HDD USB Device. I think it's try to access the virtual CD Rom drive that's on the hard drive.
How do I get it to access the right information so I can access my hard drive.

a c 79 G Storage
August 17, 2012 1:22:36 PM

Try changing it's drive letter:
In Disk Management, right-click "CD ROM 15 250 MB RAW" and choose "Change Drive Letter & Paths".
Click "Change".
Select a different letter from the drop-down alphabet.
Click 'OK'