5970 Stuck in 640x460 16 color

CPU AMD|PH II X6 1055T 2.8 G AM3 RT

This is my first build. I have used driver sweeper and followed the driver installation instructions.
I have all the latest drivers, even for the 5970, and in the device manager it says that they are using the drivers, but it says code 35, your board does not have enough information, please update bios. I have the latest bios (1.4), I even tried reinstalling windows 7 several times. When I go to change the resolution the box is grayed out and I am stuck in 640x480 16 color. If I go into the advanced options it says I am using the driver VGAsave.

Also, when I put the second stick of ram it, it gets stuck on the welcome to windows screen with the little windows emblem on boot up. I should mention that, as well as the first boot image both are far higher resolution than when windows does start.

I am also getting that even though I have the latest RAID, Chipset, and bios.
8 answers Last reply
More about 5970 stuck 640x460 color
  1. I swapped out the card and it works fine with an older one.

    Please help I really wanna game on this.
  2. try just formatting your hdd and re-installing win7... I did that when I got my HD5770 and it did the trick. If that doesnt do it, just RMA
  3. Your not alone here, Contact MSI for help...

    Here what I've found so far "MSI Forums" and "Tom Hardware"
  4. What about your PSU? brand? model?

    Try to boot from safe mode, see if you could or not...
  5. Well, it looks like the default VGA driver is being used, which points to a driver problem...

    Try the older 10.2 drivers and see if that helps...
  6. I would look little higher at the Code 35, you wont be installing any driver if the low level system doesn't know how to use it.

  7. I have had luck with other cards but just not this one. I want to know what part is bad. Do you think the card is ok and its the system?

    COOLER MASTER HAF 932 RC-932-KKN1-GP Black Steel ATX Full Tower Computer Case
    MSI 890FXA-GD70 AM3 AMD 890FX SATA 6Gb/s USB 3.0 ATX AMD Motherboard
    SAPPHIRE 100280SR Radeon HD 5970 (Hemlock) 2GB 512 (256 x 2)-bit GDDR5 PCI Express 2.1 x16
    XION XION _ Power Real XON-1250P14HE 1250W ATX 12V v2.2 / EPS 12V v2.91 / SSI v2.92 SLI 3 ways SLI supported. (SLI adapter) ...
    AMD Phenom II X6 1055T Thuban 2.8GHz Socket AM3 125W Six-Core Desktop Processor Model HDT55TFBGRBOX
    CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMX4GX3M2A1600C9
    Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare
    Sony Optiarc 24X DVD/CD Rewritable Drive Black SATA Model AD-7240S-0B - OEM
    CORSAIR Cooling Hydro Series CWCH50-1 120mm High Performance CPU Cooler
  8. Motherboard.. Contact MSI for support. It's system resource issue. It's a bug not a damage item.

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