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5850 Crash with most of my games

Last response: in Graphics & Displays
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May 17, 2010 7:21:00 PM

Hello guys,

I'm guessing the video card crashes. Basically here's what happened. When I play GTA IV, Splinter Cell Conviction and Assassins Creed 2, the game suddenly stucked (not running smoothly) and then crashed. I am not sure what happened whether it is my Processor or the GPU. I tried to put the settings lower but the same thing happen. Tried to tweak around but failed. I tried to OC the GPU and CPU but the same thing happened again. Sigh...

Here's my spec,

AMD X6 3.2Ghz
Asus Crosshair
Asus EAH5850
6 gig of RAM
Windows 7 64 bit

I hope someone could help me to solve this issue. Kinda frustrated since I just built the desktop. Thanks a bunch guys! Really appreciate your help.

More about : 5850 crash games

May 17, 2010 7:26:26 PM

I'm no expert but you say you just built this computer? Have you gotten all the latest drivers?
a c 169 U Graphics card
May 17, 2010 7:30:31 PM

Hello and welcome to the forums :) 
As bnot said make sure you have the latest VGA drivers installed
Related resources
a c 235 U Graphics card
May 17, 2010 7:31:53 PM

the games crashed while your CPU & GPU where OC? or stock?
what PSU do you have?
what are your temps during gaming? use HWmonitor to catch high temps
May 17, 2010 7:32:11 PM

I believe so, but I will try to do a clean install again
May 17, 2010 7:42:00 PM

during OC, it goes to 51 degree
May 17, 2010 7:43:11 PM

both, when in stock and OC. i'm using 750W PSU. the temps are pretty high, 43 degree celcius, 110 Fahrenheit. that is based on the ASUS smartdoctor.
a c 235 U Graphics card
May 17, 2010 7:47:01 PM

looks like you are fine with power
43c on load is rather cool so your GPU is not over heating (or is 43c your idle temp?), what about your CPU temps?

is your RAM brand new? you could have a bad stick.
a c 169 U Graphics card
May 17, 2010 8:33:53 PM

Please clarify more,is your idle temp 43 ? or full load ?
Also download and install memtest and check your RAMs for about 8hrs and check whether it reports any errors or not
May 17, 2010 10:38:41 PM

okay just got back, i'll update you guys later
May 17, 2010 10:54:09 PM

how do you use the memtest?
a b U Graphics card
May 17, 2010 11:56:10 PM

shootemup said:
how do you use the memtest?

Burn memtest image to disc and reboot from your new memtest disc.You could run it for 8hrs but it's not really necessary.Load your first test with just one memory stick,that way you can isolate which module if any is the culprit by testing one module at a time.
If any errors are detected you will see red text.
I had the same problems as you're having a couple of months ago after adding 2 new modules of memory to an existing set-up.
Turns out one stick was bad and i had to rma both modules.Caused nothing but grief until rectified.


Cpu - Intel i-7 860
Mobo - Gigabyte P55-UD5
Mem - Corsair Dominator 1600CL8\ 8 GB
HS - Thermalright MUX-120
GPU - XFX 5850 Black
Psu - Corsair HX 750
Sound - Auzen Forte 7.1
Case - Antec 902
OS - Windows 7 Pro 64


Good luck!
May 18, 2010 12:19:08 AM

GPU: -stock 38 -full load 77
May 18, 2010 12:20:08 AM

CPU: stock 36, full 46
May 18, 2010 12:20:41 AM

it seems to be fine now... after did a clean install.. i'll test it with other games as well..
a b U Graphics card
May 18, 2010 1:00:27 AM

If you have further problems you might try downloaded DriverSweeper to clean up ati files in safe mode then reinstall Catalyst 10.4 it has worked for me to solve gpu issues
a c 169 U Graphics card
May 18, 2010 6:04:40 AM

Your temps are fine,let us know how it performs in other games when you tested
May 18, 2010 7:36:14 AM

What I did before, using drivesweeper for to clean up all the drivers and reinstall for the new catalyst.

sigh.... it works at first, but the problem starts again when I tried to play the same game tonight. It started to stuck, not running smoothly....
a c 169 U Graphics card
May 18, 2010 10:57:51 AM

Did you do try with memtest too ?
a b U Graphics card
May 18, 2010 12:12:08 PM

shootemup said:
both, when in stock and OC. i'm using 750W PSU. the temps are pretty high, 43 degree celcius, 110 Fahrenheit. that is based on the ASUS smartdoctor.


Just wondering what brand of PSU are you using e.g Antec etc
May 18, 2010 6:18:41 PM

i'm using Corsair 750. Haven't done the memtest yet. gonna do it now
a b U Graphics card
May 19, 2010 2:10:05 AM

My build is less then 6 months old and i had all sorts of issues which caused nothing but BSOD's and grief. I know the frustration you're feeling.
This was my first build and going into it i was intermediate level as far as skill goes.
Issues seemingly unrelated will absolutely effect your gaming experience.
After i rma'd my cpu,hdd,and memory i had a smooth pc.
Memtest is a must to troubleshoot your system ramm.
If your ramm turns out fine the next thing i would do is clear your mobo cmos and start with a clean bios.
Check for any mobo bios updates and go from there.
I've done that before and it totally fixed gaming issues concerning my display stability.


Good luck! i hate it when i have gaming issues!

May 19, 2010 6:10:52 PM

thanks dav, hmm weird.... i deleted the gamer osd utility software and OC my graphic card... everything seems to run smoothly afterwards....
a b U Graphics card
May 20, 2010 1:20:43 AM

I'm glad to hear that worked for you .
I once added some extra utilities to my mobo from Gigabyte and they caused nothing but problems for my system.
Once they were deleted i reset my onboard cmos and everything returned to normal.I've heard this is quite common when adding mobo manufacturers utilities.
Your better off to monitor and adjust your gpu with the Msi Afterburner,GPU-Z ,and CCC.
These are all reliable and won't cause you problems.
I'm glad i could be of assistance.

Cheers!
!