Hard Drive Came Broken-Will NCIX fix it/pay me back for it?

A few days ago i got my parts i ordered. i opened the Hard Drive, and the thing where you plug in the SATA Cable was broken. This was my first build so i thought it was supposed to be like that. I finnally finish the build, and get to the OS Installation. Then i get to the part where you choose a drive to install the OS to, and no drives were found. I open up the case and find out that its the harddrive SATA port thingy. I orderd this from NCIX US. If I send it back, will they repair it or send me a new one?
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  1. Best answer
    new one. Defects happen.

    Just contact them and I am sure they will help you out.
  2. Best answer selected by Nic0s411.
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