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Pink screen on laptop then goes black

Last response: in Graphics & Displays
May 23, 2010 4:32:13 PM

Hey all,

My girlfriend's Dell laptop has an issue. When you boot up the laptop, it shows everything that should be white in pink. Then after about 15-20 seconds of booting the screen goes black. You can still see all of the laptop indicator lights working (CPU, Bluetooth, etc...) so the laptop isn't dead, it just seems to not be showing anything.

I tried hooking up a LCD monitor to it to see if it's the video card or the display but it gives the floating message that it isn't connected to a source. I'm not sure if you first have to set up the laptop to be in dual monitor mode in Windows, which I obviously can't do.

I thought the issue might be something bad with the Windows XP installation since it shows loading Windows XP before it goes black, but that turned out to just be timing, not anything to do with Windows, as if I go into the BIOS instead of booting windows the screen goes black after the same amount of time.

Anyone have any ideas of ways to fix this or at least what the issue may be?

May 26, 2010 8:43:49 PM

:: bump ::

Best solution

a b U Graphics card
May 26, 2010 10:34:31 PM

That sounds like a classic case her GPU (or IGP) going bad. Can't replace those either.

I advise taking the HDD out, getting everything you can off of it (or turning it into an external hdd via an enclosure kit) and getting a new lappy.

Sorry bro!
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May 28, 2010 12:53:26 AM

Thanks, I had already bought an enclosure for this very purpose but was hoping there was something to try to get the laptop resurrected.
June 7, 2010 12:10:05 AM

Best answer selected by jtoth.