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Serial number not found

  • Drivers
  • Laptops
  • Hewlett Packard
  • Windows 7
Last response: in Windows 7
November 1, 2011 12:07:11 PM

my laptop appear "serial number not found"
Why? how do I can repair? Help me, please
Thanks! Thanks! Thanks! Thanks! Thanks!

I had arrive all HP VietNam, HCM but nobody help me because my laptop's warranty card had expired. I very very disappointed. My family had three laptop HP.

my laptop is HP Pavillion DV5T-1000

More about : serial number found

a c 854 D Laptop
a c 706 $ Windows 7
a c 149 α HP
a b \ Driver
November 1, 2011 7:08:13 PM

Sounds like your BIOS lost info. Does it come up soon as you boot or when in Windows?

You should be able to use the BIOS update utility to enter the serial # again,

You may need to replace the CMOS battery in the laptop, they are very cheap on ebay but you'll probably need to open the case to replace it. In some models it's much easier as it's in a door on the bottom of the laptop, some you need to take out the keyboard.
a b $ Windows 7
November 1, 2011 7:16:21 PM

well is the serial number somewhere else on the laptop like the bottom?

this is what happens when you buy HP products