Can't restore from Recovery CD to rapaired Toshiba notebook

Archived from groups: comp.sys.laptops (More info?)

I have a Satellite 3005-S303 that came with WinME preinstalled and an
accompanying Recovery CD that worked on the one occasion I had to use
it. I subsequently installed the free update to WinXP Home.

Later the machine suffered a motherboard failure (replaced under
automatic free extended warranty thanks to Visa), but Windows has since
become so messed up that a normal "repair" does not work, so I intended
to start from scratch, reinstalling WinME from the Recovery CD, then
upgrading to XP and applying all the latest fixes. (Yes, I *could*
simply install XP from scratch, but I would lose the Toshiba-supplied
machine-specific add-ons, such as the on-screen volume control "bar
graph" and "Plus!")

The problem is that when I try to reinstall from the Recovery CD, I get
the "Wrong Machine!" messsage.

What is the Recovery CD looking for? A particular Volume Serial No. on
the disk? (I have repartitoned and reformatted the drive, so that will
have changed.) A particular BIOS revision? (I even tried going back from
ver. 2.40 to ver. 2.10, which came out just before my machine was built.
That didn't work either.)

Any ideas?

--
MB

Whether you vote Democrat or Republican in November, the country will
still be run from boardrooms in the USA and elsewhere, not by your
elected representatives.
16 answers Last reply
More about restore recovery rapaired toshiba notebook
  1. Archived from groups: comp.sys.laptops (More info?)

    "Minnie Bannister" <GoonButNotForgotten@NottheBBC.org> wrote in message
    news:10o9s40sveekf82@corp.supernews.com...
    >I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >accompanying Recovery CD that worked on the one occasion I had to use it. I
    >subsequently installed the free update to WinXP Home.
    >
    > Later the machine suffered a motherboard failure (replaced under automatic
    > free extended warranty thanks to Visa), but Windows has since become so
    > messed up that a normal "repair" does not work, so I intended to start
    > from scratch, reinstalling WinME from the Recovery CD, then upgrading to
    > XP and applying all the latest fixes. (Yes, I *could* simply install XP
    > from scratch, but I would lose the Toshiba-supplied machine-specific
    > add-ons, such as the on-screen volume control "bar graph" and "Plus!")
    >
    > The problem is that when I try to reinstall from the Recovery CD, I get
    > the "Wrong Machine!" messsage.
    >
    > What is the Recovery CD looking for? A particular Volume Serial No. on the
    > disk? (I have repartitoned and reformatted the drive, so that will have
    > changed.) A particular BIOS revision? (I even tried going back from ver.
    > 2.40 to ver. 2.10, which came out just before my machine was built. That
    > didn't work either.)
    >
    > Any ideas?
    >
    > --
    > MB
    >
    > Whether you vote Democrat or Republican in November, the country will
    > still be run from boardrooms in the USA and elsewhere, not by your elected
    > representatives.


    And some people say 'recovery' CD's are a good thing!

    **SS**
  2. Archived from groups: comp.sys.laptops (More info?)

    On Sun, 31 Oct 2004 09:02:41 -0500, Minnie Bannister
    <GoonButNotForgotten@NottheBBC.org> wrote:

    >I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >accompanying Recovery CD that worked on the one occasion I had to use
    >it. I subsequently installed the free update to WinXP Home.
    >
    >Later the machine suffered a motherboard failure (replaced under
    >automatic free extended warranty thanks to Visa), but Windows has since
    >become so messed up that a normal "repair" does not work, so I intended
    >to start from scratch, reinstalling WinME from the Recovery CD, then
    >upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >simply install XP from scratch, but I would lose the Toshiba-supplied
    >machine-specific add-ons, such as the on-screen volume control "bar
    >graph" and "Plus!")
    >
    >The problem is that when I try to reinstall from the Recovery CD, I get
    >the "Wrong Machine!" messsage.
    >
    >What is the Recovery CD looking for? A particular Volume Serial No. on
    >the disk? (I have repartitoned and reformatted the drive, so that will
    >have changed.) A particular BIOS revision? (I even tried going back from
    >ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >That didn't work either.)
    >
    >Any ideas?
    Your recovery cd didn't find the correct information about your
    motherboard. Whoever replaced your motherboard didn't update the DMI -
    DMI is a bunch of information about your laptop model, serial # etc -
    it is embedded into the motherboard. So when you try to restore and
    those information are incorrect, you will get that "wrong machine"
    message. Go to Toshiba's website and download the dmi updater for your
    machine.
  3. Archived from groups: comp.sys.laptops (More info?)

    But surely they don't do a Recovery CD specific to each individual
    machine, do they? It's a pressed CD, not a burned one.

    MB


    On 10/31/04 11:35 am Tony R. put fingers to keyboard and launched the
    following message into cyberspace:

    >>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>accompanying Recovery CD that worked on the one occasion I had to use
    >>it. I subsequently installed the free update to WinXP Home.
    >>
    >>Later the machine suffered a motherboard failure (replaced under
    >>automatic free extended warranty thanks to Visa), but Windows has since
    >>become so messed up that a normal "repair" does not work, so I intended
    >>to start from scratch, reinstalling WinME from the Recovery CD, then
    >>upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >>simply install XP from scratch, but I would lose the Toshiba-supplied
    >>machine-specific add-ons, such as the on-screen volume control "bar
    >>graph" and "Plus!")
    >>
    >>The problem is that when I try to reinstall from the Recovery CD, I get
    >>the "Wrong Machine!" messsage.
    >>
    >>What is the Recovery CD looking for? A particular Volume Serial No. on
    >>the disk? (I have repartitoned and reformatted the drive, so that will
    >>have changed.) A particular BIOS revision? (I even tried going back from
    >>ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >>That didn't work either.)
    >>
    >>Any ideas?
    >
    > Your recovery cd didn't find the correct information about your
    > motherboard. Whoever replaced your motherboard didn't update the DMI -
    > DMI is a bunch of information about your laptop model, serial # etc -
    > it is embedded into the motherboard. So when you try to restore and
    > those information are incorrect, you will get that "wrong machine"
    > message. Go to Toshiba's website and download the dmi updater for your
    > machine.
  4. Archived from groups: comp.sys.laptops (More info?)

    OK, I found a few references to DMI on the Toshiba Web site, but it
    seems that only the higher-priced, more business-oriented models allow
    for user manipulation of the DMI information.

    There is a note that the "Wrong Machine!" message is caused by wrong DMI
    information, but it seems that only an authorized service center can fix
    it. It's almost two years since the machine was repaired, and we've
    moved far away from the place where it was done, so I think I'll just
    settle for an upgrade to "generic" XP.

    I did manage to extract a bunch of stuff from the Recovery CD (the ZIP
    files are password protected, but the TUNZIP program on the CD handles
    them), but I don't know whether the extras there (e.g., I see a Plus!
    directory) will work with XP.

    MB


    On 10/31/04 11:35 am Tony R. put fingers to keyboard and launched the
    following message into cyberspace:

    > On Sun, 31 Oct 2004 09:02:41 -0500, Minnie Bannister
    > <GoonButNotForgotten@NottheBBC.org> wrote:
    >
    >
    >>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>accompanying Recovery CD that worked on the one occasion I had to use
    >>it. I subsequently installed the free update to WinXP Home.
    >>
    >>Later the machine suffered a motherboard failure (replaced under
    >>automatic free extended warranty thanks to Visa), but Windows has since
    >>become so messed up that a normal "repair" does not work, so I intended
    >>to start from scratch, reinstalling WinME from the Recovery CD, then
    >>upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >>simply install XP from scratch, but I would lose the Toshiba-supplied
    >>machine-specific add-ons, such as the on-screen volume control "bar
    >>graph" and "Plus!")
    >>
    >>The problem is that when I try to reinstall from the Recovery CD, I get
    >>the "Wrong Machine!" messsage.
    >>
    >>What is the Recovery CD looking for? A particular Volume Serial No. on
    >>the disk? (I have repartitoned and reformatted the drive, so that will
    >>have changed.) A particular BIOS revision? (I even tried going back from
    >>ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >>That didn't work either.)
    >>
    >>Any ideas?
    >
    > Your recovery cd didn't find the correct information about your
    > motherboard. Whoever replaced your motherboard didn't update the DMI -
    > DMI is a bunch of information about your laptop model, serial # etc -
    > it is embedded into the motherboard. So when you try to restore and
    > those information are incorrect, you will get that "wrong machine"
    > message. Go to Toshiba's website and download the dmi updater for your
    > machine.
  5. Archived from groups: comp.sys.laptops (More info?)

    Secret S wrote:

    > "Minnie Bannister" <GoonButNotForgotten@NottheBBC.org> wrote in message
    > news:10o9s40sveekf82@corp.supernews.com...
    >
    >>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>accompanying Recovery CD that worked on the one occasion I had to use it. I
    >>subsequently installed the free update to WinXP Home.
    >>
    >>Later the machine suffered a motherboard failure (replaced under automatic
    >>free extended warranty thanks to Visa), but Windows has since become so
    >>messed up that a normal "repair" does not work, so I intended to start
    >>from scratch, reinstalling WinME from the Recovery CD, then upgrading to
    >>XP and applying all the latest fixes. (Yes, I *could* simply install XP
    >>from scratch, but I would lose the Toshiba-supplied machine-specific
    >>add-ons, such as the on-screen volume control "bar graph" and "Plus!")
    >>
    >>The problem is that when I try to reinstall from the Recovery CD, I get
    >>the "Wrong Machine!" messsage.
    >>
    >>What is the Recovery CD looking for? A particular Volume Serial No. on the
    >>disk? (I have repartitoned and reformatted the drive, so that will have
    >>changed.) A particular BIOS revision? (I even tried going back from ver.
    >>2.40 to ver. 2.10, which came out just before my machine was built. That
    >>didn't work either.)
    >>
    >>Any ideas?
    >>
    >>--
    >>MB
    >>
    >>Whether you vote Democrat or Republican in November, the country will
    >>still be run from boardrooms in the USA and elsewhere, not by your elected
    >>representatives.
    >
    >
    >
    > And some people say 'recovery' CD's are a good thing!
    >
    > **SS**
    >
    >
    I understand your frustation. You took a hell of a chance by going
    backwards with the bios firmware. Since Toshiba replaced the
    motherboard, I would first contact them and explain the problem.
    Obviously the recovery disk is looking for something on the mobo that it
    does not find anymore and I do not see how this could be circumvented. But:

    1/ check on the CD if those thoshiba pluses you want to keep would not
    be accessible normally. Often, drivers and software are installed on a
    different directory and not compressed so that they can be installed
    directly.

    2/ if this is not the case, check on Toshiba's web site. May be those
    pluses can be downloaded.

    Since installing directly XP is in any case smarter than upgrading from
    ME, consider the possibility of using similar utilities that googling
    around will help you find. But beware of flashing your bios since if you
    end up with a dead machine, Toshiba will more than likely refuse any
    warranty.

    --
    John Doue
  6. Archived from groups: comp.sys.laptops (More info?)

    > I have a Satellite 3005-S303 that came with WinME preinstalled and an
    > Later the machine suffered a motherboard failure (replaced under
    > automatic free extended warranty thanks to Visa), but Windows has since

    I'd advise you to install raw XP, and download the utilities
    individually from Toshiba's web site.

    At an (intelligent) guess as to what's happened - The mobo probably
    contains serial/model number information (what IBM refers to as Vital
    Product Data). This info is _supposed_ to be transferred over when they
    do a mobo replacement. Remember that a single mobo can cover several
    different models. The tech probably forgot, or possibly there is no
    procedure for entering that info from scratch - in some cases the only
    way to do the transfer is to save the info to a floppy disk WHILE BOOTED
    OFF THE OLD MOTHERBOARD, and then reload it on the new board. Since your
    old board was u/s, they presumably would not be able to do this.

    Software bundle information is usually included in the model#, for
    example Toshiba has a series that's bundled with Windows XP Pro, and a
    different series (same machines, basically) that bundle with XP Home.
    That's what your recovery CD is seeing and complaining about.
  7. Archived from groups: comp.sys.laptops (More info?)

    > them), but I don't know whether the extras there (e.g., I see a Plus!
    > directory) will work with XP.

    As Henry Crun would say, stop that sinful poking, Minnie.
  8. Archived from groups: comp.sys.laptops (More info?)

    The DMI String in the CMOS of the replacement motherboard is improperly
    set (it may well be blank). The DMI (Desktop Management Interface)
    sting in the CMOS must match what the restore disk is expecting.

    There are programs to "write" the DMI string. I'm not sure if there is
    only one program for all (or most) models, or if the programs are
    model-specific. You need to get the program, or to get whoever repaired
    the laptop to reset the DMI string (which they should have done to begin
    with).

    There's a good chance that a google search on "Toshiba DMI" or something
    like that will turn up the program.


    John Doue wrote:
    > Secret S wrote:
    >
    >> "Minnie Bannister" <GoonButNotForgotten@NottheBBC.org> wrote in
    >> message news:10o9s40sveekf82@corp.supernews.com...
    >>
    >>> I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>> accompanying Recovery CD that worked on the one occasion I had to use
    >>> it. I subsequently installed the free update to WinXP Home.
    >>>
    >>> Later the machine suffered a motherboard failure (replaced under
    >>> automatic free extended warranty thanks to Visa), but Windows has
    >>> since become so messed up that a normal "repair" does not work, so I
    >>> intended to start from scratch, reinstalling WinME from the Recovery
    >>> CD, then upgrading to XP and applying all the latest fixes. (Yes, I
    >>> *could* simply install XP from scratch, but I would lose the
    >>> Toshiba-supplied machine-specific add-ons, such as the on-screen
    >>> volume control "bar graph" and "Plus!")
    >>>
    >>> The problem is that when I try to reinstall from the Recovery CD, I
    >>> get the "Wrong Machine!" messsage.
    >>>
    >>> What is the Recovery CD looking for? A particular Volume Serial No.
    >>> on the disk? (I have repartitoned and reformatted the drive, so that
    >>> will have changed.) A particular BIOS revision? (I even tried going
    >>> back from ver. 2.40 to ver. 2.10, which came out just before my
    >>> machine was built. That didn't work either.)
    >>>
    >>> Any ideas?
    >>>
    >>> --
    >>> MB
    >>>
    >>> Whether you vote Democrat or Republican in November, the country will
    >>> still be run from boardrooms in the USA and elsewhere, not by your
    >>> elected representatives.
    >>
    >>
    >>
    >>
    >> And some people say 'recovery' CD's are a good thing!
    >>
    >> **SS**
    >>
    > I understand your frustation. You took a hell of a chance by going
    > backwards with the bios firmware. Since Toshiba replaced the
    > motherboard, I would first contact them and explain the problem.
    > Obviously the recovery disk is looking for something on the mobo that it
    > does not find anymore and I do not see how this could be circumvented. But:
    >
    > 1/ check on the CD if those thoshiba pluses you want to keep would not
    > be accessible normally. Often, drivers and software are installed on a
    > different directory and not compressed so that they can be installed
    > directly.
    >
    > 2/ if this is not the case, check on Toshiba's web site. May be those
    > pluses can be downloaded.
    >
    > Since installing directly XP is in any case smarter than upgrading from
    > ME, consider the possibility of using similar utilities that googling
    > around will help you find. But beware of flashing your bios since if you
    > end up with a dead machine, Toshiba will more than likely refuse any
    > warranty.
    >
  9. Archived from groups: comp.sys.laptops (More info?)

    Leave me your e-mail address and I will send you the DMI updater. I
    have access to Toshiba's website so I can get you the file. Just give
    me the model # of your machine (ie. Toshiba Tecra S1, Satellite 1800,
    1900 etc.)
    On Sun, 31 Oct 2004 15:14:10 -0500, Minnie Bannister
    <GoonButNotForgotten@NottheBBC.org> wrote:

    >OK, I found a few references to DMI on the Toshiba Web site, but it
    >seems that only the higher-priced, more business-oriented models allow
    >for user manipulation of the DMI information.
    >
    >There is a note that the "Wrong Machine!" message is caused by wrong DMI
    >information, but it seems that only an authorized service center can fix
    >it. It's almost two years since the machine was repaired, and we've
    >moved far away from the place where it was done, so I think I'll just
    >settle for an upgrade to "generic" XP.
    >
    >I did manage to extract a bunch of stuff from the Recovery CD (the ZIP
    >files are password protected, but the TUNZIP program on the CD handles
    >them), but I don't know whether the extras there (e.g., I see a Plus!
    >directory) will work with XP.
    >
    >MB
    >
    >
    >On 10/31/04 11:35 am Tony R. put fingers to keyboard and launched the
    >following message into cyberspace:
    >
    >> On Sun, 31 Oct 2004 09:02:41 -0500, Minnie Bannister
    >> <GoonButNotForgotten@NottheBBC.org> wrote:
    >>
    >>
    >>>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>>accompanying Recovery CD that worked on the one occasion I had to use
    >>>it. I subsequently installed the free update to WinXP Home.
    >>>
    >>>Later the machine suffered a motherboard failure (replaced under
    >>>automatic free extended warranty thanks to Visa), but Windows has since
    >>>become so messed up that a normal "repair" does not work, so I intended
    >>>to start from scratch, reinstalling WinME from the Recovery CD, then
    >>>upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >>>simply install XP from scratch, but I would lose the Toshiba-supplied
    >>>machine-specific add-ons, such as the on-screen volume control "bar
    >>>graph" and "Plus!")
    >>>
    >>>The problem is that when I try to reinstall from the Recovery CD, I get
    >>>the "Wrong Machine!" messsage.
    >>>
    >>>What is the Recovery CD looking for? A particular Volume Serial No. on
    >>>the disk? (I have repartitoned and reformatted the drive, so that will
    >>>have changed.) A particular BIOS revision? (I even tried going back from
    >>>ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >>>That didn't work either.)
    >>>
    >>>Any ideas?
    >>
    >> Your recovery cd didn't find the correct information about your
    >> motherboard. Whoever replaced your motherboard didn't update the DMI -
    >> DMI is a bunch of information about your laptop model, serial # etc -
    >> it is embedded into the motherboard. So when you try to restore and
    >> those information are incorrect, you will get that "wrong machine"
    >> message. Go to Toshiba's website and download the dmi updater for your
    >> machine.
  10. Archived from groups: comp.sys.laptops (More info?)

    Thanks, Tony. Here's an email address you can use: ab2os AT att DOT net
    (making the obvious adjustments).

    MB


    On 11/01/04 11:22 pm Tony R. put fingers to keyboard and launched the
    following message into cyberspace:

    > Leave me your e-mail address and I will send you the DMI updater. I
    > have access to Toshiba's website so I can get you the file. Just give
    > me the model # of your machine (ie. Toshiba Tecra S1, Satellite 1800,
    > 1900 etc.)
    > On Sun, 31 Oct 2004 15:14:10 -0500, Minnie Bannister
    > <GoonButNotForgotten@NottheBBC.org> wrote:
    >
    >
    >>OK, I found a few references to DMI on the Toshiba Web site, but it
    >>seems that only the higher-priced, more business-oriented models allow
    >>for user manipulation of the DMI information.
    >>
    >>There is a note that the "Wrong Machine!" message is caused by wrong DMI
    >>information, but it seems that only an authorized service center can fix
    >>it. It's almost two years since the machine was repaired, and we've
    >>moved far away from the place where it was done, so I think I'll just
    >>settle for an upgrade to "generic" XP.
    >>
    >>I did manage to extract a bunch of stuff from the Recovery CD (the ZIP
    >>files are password protected, but the TUNZIP program on the CD handles
    >>them), but I don't know whether the extras there (e.g., I see a Plus!
    >>directory) will work with XP.
    >>
    >>MB
    >>
    >>
    >>On 10/31/04 11:35 am Tony R. put fingers to keyboard and launched the
    >>following message into cyberspace:
    >>
    >>
    >>>On Sun, 31 Oct 2004 09:02:41 -0500, Minnie Bannister
    >>><GoonButNotForgotten@NottheBBC.org> wrote:
    >>>
    >>>
    >>>
    >>>>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>>>accompanying Recovery CD that worked on the one occasion I had to use
    >>>>it. I subsequently installed the free update to WinXP Home.
    >>>>
    >>>>Later the machine suffered a motherboard failure (replaced under
    >>>>automatic free extended warranty thanks to Visa), but Windows has since
    >>>>become so messed up that a normal "repair" does not work, so I intended
    >>>>to start from scratch, reinstalling WinME from the Recovery CD, then
    >>>>upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >>>>simply install XP from scratch, but I would lose the Toshiba-supplied
    >>>>machine-specific add-ons, such as the on-screen volume control "bar
    >>>>graph" and "Plus!")
    >>>>
    >>>>The problem is that when I try to reinstall from the Recovery CD, I get
    >>>>the "Wrong Machine!" messsage.
    >>>>
    >>>>What is the Recovery CD looking for? A particular Volume Serial No. on
    >>>>the disk? (I have repartitoned and reformatted the drive, so that will
    >>>>have changed.) A particular BIOS revision? (I even tried going back from
    >>>>ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >>>>That didn't work either.)
    >>>>
    >>>>Any ideas?
    >>>
    >>>Your recovery cd didn't find the correct information about your
    >>>motherboard. Whoever replaced your motherboard didn't update the DMI -
    >>>DMI is a bunch of information about your laptop model, serial # etc -
    >>>it is embedded into the motherboard. So when you try to restore and
    >>>those information are incorrect, you will get that "wrong machine"
    >>>message. Go to Toshiba's website and download the dmi updater for your
    >>>machine.
  11. Archived from groups: comp.sys.laptops (More info?)

    Thanks very much, Tony. Here's an email address you can use: ab2os AT
    att DOT net (making the obvious adjustments).

    The machine is a Satellite 3005-S303.

    MB


    On 11/01/04 11:22 pm Tony R. put fingers to keyboard and launched the
    following message into cyberspace:

    > Leave me your e-mail address and I will send you the DMI updater. I
    > have access to Toshiba's website so I can get you the file. Just give
    > me the model # of your machine (ie. Toshiba Tecra S1, Satellite 1800,
    > 1900 etc.)
    > On Sun, 31 Oct 2004 15:14:10 -0500, Minnie Bannister
    > <GoonButNotForgotten@NottheBBC.org> wrote:
    >
    >
    >>OK, I found a few references to DMI on the Toshiba Web site, but it
    >>seems that only the higher-priced, more business-oriented models allow
    >>for user manipulation of the DMI information.
    >>
    >>There is a note that the "Wrong Machine!" message is caused by wrong DMI
    >>information, but it seems that only an authorized service center can fix
    >>it. It's almost two years since the machine was repaired, and we've
    >>moved far away from the place where it was done, so I think I'll just
    >>settle for an upgrade to "generic" XP.
    >>
    >>I did manage to extract a bunch of stuff from the Recovery CD (the ZIP
    >>files are password protected, but the TUNZIP program on the CD handles
    >>them), but I don't know whether the extras there (e.g., I see a Plus!
    >>directory) will work with XP.
    >>
    >>MB
    >>
    >>
    >>On 10/31/04 11:35 am Tony R. put fingers to keyboard and launched the
    >>following message into cyberspace:
    >>
    >>
    >>>On Sun, 31 Oct 2004 09:02:41 -0500, Minnie Bannister
    >>><GoonButNotForgotten@NottheBBC.org> wrote:
    >>>
    >>>
    >>>
    >>>>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>>>accompanying Recovery CD that worked on the one occasion I had to use
    >>>>it. I subsequently installed the free update to WinXP Home.
    >>>>
    >>>>Later the machine suffered a motherboard failure (replaced under
    >>>>automatic free extended warranty thanks to Visa), but Windows has since
    >>>>become so messed up that a normal "repair" does not work, so I intended
    >>>>to start from scratch, reinstalling WinME from the Recovery CD, then
    >>>>upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >>>>simply install XP from scratch, but I would lose the Toshiba-supplied
    >>>>machine-specific add-ons, such as the on-screen volume control "bar
    >>>>graph" and "Plus!")
    >>>>
    >>>>The problem is that when I try to reinstall from the Recovery CD, I get
    >>>>the "Wrong Machine!" messsage.
    >>>>
    >>>>What is the Recovery CD looking for? A particular Volume Serial No. on
    >>>>the disk? (I have repartitoned and reformatted the drive, so that will
    >>>>have changed.) A particular BIOS revision? (I even tried going back from
    >>>>ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >>>>That didn't work either.)
    >>>>
    >>>>Any ideas?
    >>>
    >>>Your recovery cd didn't find the correct information about your
    >>>motherboard. Whoever replaced your motherboard didn't update the DMI -
    >>>DMI is a bunch of information about your laptop model, serial # etc -
    >>>it is embedded into the motherboard. So when you try to restore and
    >>>those information are incorrect, you will get that "wrong machine"
    >>>message. Go to Toshiba's website and download the dmi updater for your
    >>>machine.
  12. Archived from groups: comp.sys.laptops (More info?)

    I received a delivery failed notification when I use that e-mail
    address. Post a valid one if you really want that file.

    On Mon, 01 Nov 2004 23:38:15 -0500, Minnie Bannister
    <GoonButNotForgotten@NottheBBC.org> wrote:

    >Thanks very much, Tony. Here's an email address you can use: ab2os AT
    >att DOT net (making the obvious adjustments).
    >
    >The machine is a Satellite 3005-S303.
    >
    >MB
    >
    >
    >On 11/01/04 11:22 pm Tony R. put fingers to keyboard and launched the
    >following message into cyberspace:
    >
    >> Leave me your e-mail address and I will send you the DMI updater. I
    >> have access to Toshiba's website so I can get you the file. Just give
    >> me the model # of your machine (ie. Toshiba Tecra S1, Satellite 1800,
    >> 1900 etc.)
    >> On Sun, 31 Oct 2004 15:14:10 -0500, Minnie Bannister
    >> <GoonButNotForgotten@NottheBBC.org> wrote:
    >>
    >>
    >>>OK, I found a few references to DMI on the Toshiba Web site, but it
    >>>seems that only the higher-priced, more business-oriented models allow
    >>>for user manipulation of the DMI information.
    >>>
    >>>There is a note that the "Wrong Machine!" message is caused by wrong DMI
    >>>information, but it seems that only an authorized service center can fix
    >>>it. It's almost two years since the machine was repaired, and we've
    >>>moved far away from the place where it was done, so I think I'll just
    >>>settle for an upgrade to "generic" XP.
    >>>
    >>>I did manage to extract a bunch of stuff from the Recovery CD (the ZIP
    >>>files are password protected, but the TUNZIP program on the CD handles
    >>>them), but I don't know whether the extras there (e.g., I see a Plus!
    >>>directory) will work with XP.
    >>>
    >>>MB
    >>>
    >>>
    >>>On 10/31/04 11:35 am Tony R. put fingers to keyboard and launched the
    >>>following message into cyberspace:
    >>>
    >>>
    >>>>On Sun, 31 Oct 2004 09:02:41 -0500, Minnie Bannister
    >>>><GoonButNotForgotten@NottheBBC.org> wrote:
    >>>>
    >>>>
    >>>>
    >>>>>I have a Satellite 3005-S303 that came with WinME preinstalled and an
    >>>>>accompanying Recovery CD that worked on the one occasion I had to use
    >>>>>it. I subsequently installed the free update to WinXP Home.
    >>>>>
    >>>>>Later the machine suffered a motherboard failure (replaced under
    >>>>>automatic free extended warranty thanks to Visa), but Windows has since
    >>>>>become so messed up that a normal "repair" does not work, so I intended
    >>>>>to start from scratch, reinstalling WinME from the Recovery CD, then
    >>>>>upgrading to XP and applying all the latest fixes. (Yes, I *could*
    >>>>>simply install XP from scratch, but I would lose the Toshiba-supplied
    >>>>>machine-specific add-ons, such as the on-screen volume control "bar
    >>>>>graph" and "Plus!")
    >>>>>
    >>>>>The problem is that when I try to reinstall from the Recovery CD, I get
    >>>>>the "Wrong Machine!" messsage.
    >>>>>
    >>>>>What is the Recovery CD looking for? A particular Volume Serial No. on
    >>>>>the disk? (I have repartitoned and reformatted the drive, so that will
    >>>>>have changed.) A particular BIOS revision? (I even tried going back from
    >>>>>ver. 2.40 to ver. 2.10, which came out just before my machine was built.
    >>>>>That didn't work either.)
    >>>>>
    >>>>>Any ideas?
    >>>>
    >>>>Your recovery cd didn't find the correct information about your
    >>>>motherboard. Whoever replaced your motherboard didn't update the DMI -
    >>>>DMI is a bunch of information about your laptop model, serial # etc -
    >>>>it is embedded into the motherboard. So when you try to restore and
    >>>>those information are incorrect, you will get that "wrong machine"
    >>>>message. Go to Toshiba's website and download the dmi updater for your
    >>>>machine.
  13. Archived from groups: comp.sys.laptops (More info?)

    I don't know why you would have got that response. I get messages to it
    all the time: two today, three yesterday. Maybe the attachment is too large.

    OK, try abeagley AT optonline DOT net. It's an old one from which I can
    no longer send messages (because I cancelled my account when I moved out
    of their servcice area; no idea why that maibox still exists even), but
    it still collects plenty of spam, and in the past it has been subjected
    to some of those several-hundred-KByte alleged "Microsoft Update"
    virus-carrying messages.

    MB


    On 11/03/04 07:50 pm Tony R. put fingers to keyboard and launched the
    following message into cyberspace:

    > I received a delivery failed notification when I use that e-mail
    > address. Post a valid one if you really want that file.

    >>Thanks very much, Tony. Here's an email address you can use: ab2os AT
    >>att DOT net (making the obvious adjustments).
    >>
    >>The machine is a Satellite 3005-S303.
  14. Archived from groups: comp.sys.laptops (More info?)

    hi, tony:
    i read the messages you wrote on the "how to fix computer.com ". i
    have the same problem: "wrong machine" when i want to restore my
    toshiba laptop. would you please send me the DMI updater for Satellite
    5005-S507. my email address: yaoc2008@yahoo.com.
    i really need it. thank you very much.

    yao.
  15. Archived from groups: comp.sys.laptops (More info?)

    I never did get the utility from Tony, but I posted a message on the
    Laptop Computing forum on CompuServe and eventually received a message
    with a link to a DMI update program specific to my machine.

    You could try posting there too:

    http://community.compuserve.com/n/pfx/forum.aspx?webtag=ws-laptop&nav=messages&listMode=13&folderId=9

    MB


    On 11/07/04 09:09 pm yao.c put fingers to keyboard and launched the
    following message into cyberspace:

    > hi, tony:
    > i read the messages you wrote on the "how to fix computer.com ". i
    > have the same problem: "wrong machine" when i want to restore my
    > toshiba laptop. would you please send me the DMI updater for Satellite
    > 5005-S507. my email address: yaoc2008@yahoo.com.
    > i really need it. thank you very much.
  16. I know its been a while on this thread, but I have a Toshiba Satellite A215-s5824, and my DMI info has been wiped blank, the SMbios doesnt even have a version #.

    Can anyone send me the toshiba DMI tool so i can fix this?
    my Email is brianburen at live dot com.
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