Sign in with
Sign up | Sign in
Your question

Sapphire 5770 and having driver issues

Last response: in Graphics & Displays
Share
May 27, 2010 9:55:29 PM

So I've tried every driver back to 9.12 and that's the only one that's worked.
Here's the problem, installation finishes but when I reboot the w7 boot gui shows up then a few seconds later (when login screen should show up) it freezes and I have to restart, and do a system restore. Then I would clean drivers with driver sweeper and try another driver. (I've tried both drivers+ccc package, and separately with same result).
So 10.5-10.1 don't work, only 9.12. Any ideas as to why I can't use a recent driver?
May 28, 2010 12:24:16 AM

Don't know, have you tried the drivers on Sapphire's website?
May 28, 2010 12:41:37 AM

Sapphire only has ccc profiles and app downloads on their website, no drivers I just checked...
Related resources
May 28, 2010 12:45:07 AM

I saw the Catalyst 10.4 when I looked up the 5770 1GB normal edition.
May 28, 2010 1:13:44 AM

It's the same as ati's 10.4, didn't work :( 
May 28, 2010 2:02:54 AM

Try uninstalling the drivers, then boot into safe mode with networking and install the drivers.
May 28, 2010 2:16:05 AM

Tried that was well, ccc wont install in safe mode due to hardware detection not being allowed so I manually installed it with the cmd as well as through the device manager. Didn't work. Thanks for the attempts though, lemme know if you have any other ideas :) 
May 28, 2010 2:28:12 AM

When did this problem show up?
May 28, 2010 2:48:09 AM

Since I've had them, I bought 2 sapphire 5770s (one 2 weeks ago, 1 4 weeks ago) One had video artifacting so I had to RMA it to the guy I bought it from. The other is new from newegg and only been about 10 days so I can return it to them and get another brand or something. Card 1 had artifacting but experienced the same driver issues (only 9.12 worked and had major artifacting as well). Card 2 only 9.12 works, but no artifacting. It overclocks fairly nicely as well. I'm starting to think it might have to do with the copy of windows or something...
May 28, 2010 6:59:51 PM

Try to run the card at stock speeds. And did you have an older card before this new Sapphire one?
May 29, 2010 2:17:13 AM

I had a 4870 before, and it's at stock speeds already.
May 29, 2010 4:49:15 AM

Maybe problem with your graphic card card.

Cause i use 10.4 ccc for my HD 5770 and now i use 10.5 ccc... There is no problem when install driver. :-)
May 31, 2010 5:48:00 AM

Thanks for the suggestion, but I already said I used driversweeper between each install.
May 31, 2010 12:02:58 PM

Stupid idea: try system restoring to the point where CCC did work back in 9.12 and install from there. Sometimes CCC will break compatability with some flash games and I do that and install CCC again to get it to work, it usually does.
May 31, 2010 1:30:46 PM

I suggest you to remove CCC 9.12 from Programs in Control Panel and do a bit of a cleaning in Registry:

Remove HKCU\Software\Ati keys
Remove HKLM\Software\Ati keys
Remove HKLM\System\CurrentControlSet\Services\Ati keys ( note: some of the
keys may be named AMD. Be careful with them. Read the descriptions on the
right pane. They should point to Ati display adapter. )

You should also delete Ati files in 'Windows\System32\Drivers' directory.

Finally, remove Ati HD5xxx series Display Adapter in Device Manager. You should also tick Remove drivers checkbox. This will leave your HD5xxx card as VGA adapter.

After rebooting as requested, you can install the new CCC. This way CCC installs cleanly without being affected from the previous settings.

In some instances, you may receive an error message .INF file was not found. This time you should go to C:\Ati\Support folder and re-start the installation from the setup.exe. ( Note: C: is your Windows install drive. )

Hope the above helps.
!