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How do i correct an I/O devivce error code 0x8007045d

Last response: in Storage
September 2, 2012 7:19:33 PM

Attempting to do a System Backup to DVD andI get the error 'The request could not be performed because of an I/O device error. (0x80007045D)

I have used DVD - and DVD +... it resulted with the same error.

September 12, 2012 3:35:33 AM

The problem was not with an external disk. It was with the actual 'C' drive itself. To resolve the issue... I had to do a CHDDSK /F and it turned out there were two corrupt files - I had to do this with administrative rights and it took awhile for me to remember how to do this; but I chose the 'Run As Administrator' the 'MSDOS' Command... and then chkdsk. This somehow then allowed me to do the back up... I cant remember the file names; but I do recall it hung on the one when attempting to do the antivirus scan... but now I have the AVG forcing itself as the default homepage which I do not want... alas... I may need to reimage again.. computers can be a real pita sometimes... Thank you for checking in.