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ASRock P67 Fatal1ty Pro mobo issues

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April 10, 2011 11:35:11 PM

HI all I am having an issue with this new board I bought as title shows it is the ASRock p67 Fatal1ty board.
here is list of everything in build:
I5-2500k @4.7ghz
2 MSI GTX 460 TwinFrozr 2 SOC SLI
4x2g Gskill ECO 1600 CL7
Corsair 750 HX psu
H50 cooler
Antec 902 case
3 antec 120mm in push pull config w/ 200mm on top
Spinpoint F3 1tb
hp dvd-rw


ok problem is in the new bios thing I try to set ram to 1600mhz as should be. I get DR Debug code 45 and pc stalls and I have to manually shutdown.
I can only run ram at 1333mhz and with auto settings.
I have ran prime95 for 36 hours so I have a stable system.
I have ran memtest on every stick of ram and all passed.
I am currently running bios 1.70 for mobo.
I have clean install of win 7 64 pro.
Please help cause I am at wits end.
Before you ask yes the ram is on site saying it is compatible.
I have tried everything I can think of ex: running cpu at stock and then trying to switch timings of ram. negative ; ;help........
a c 1097 V Motherboard
April 11, 2011 7:25:45 AM

Have you tried adjusting the ram voltage?
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April 11, 2011 9:13:09 AM

I have tried everything. If it was that simple I would have not posted.

It has something to do with the new UEFI. I did first post and it gave me a default extreme ram config whic I never set. I reset everything, pulled battery etc. Nothing works for the ram in config. I always get error code on DR Debug 45 and system freeze. hard reboot and then clear cmos button on back panel.
I have looked at every forum i READ. OCC, anadatech, overclock.net etc. I come here since most are from same places and frequent same forums.
I know it is a new board but some folks must have same board and posted some error like mine. I have BSOD 3 times since intial post and have fixed it by voltage increase.
I will post current config for bios tomorrow since it is so late.
I know some:
Everything is manual
all C-states are off
4.7ghz for time being lol
1.4v
turbo power limit: 180 short , 140 long dur 1 sec
internal PLL overvolt enable
speedstep : en
pch volt: 1.012
cpu PLL volt: 1.857
VTT: 1.116
VCCSA: .925



RAM is at 1.5v
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Related resources
April 11, 2011 9:25:24 AM

Ohh btw my I5 2500k is a D2 rev mobo is B3
Ram is rated 1.5v at 7,8,7,24,2t
is currently runing 1.35 on auto and 9-9-9-24-2n
pissing me off
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April 11, 2011 9:37:41 AM

I have changed v on ram and still same issue
I have AIDA64 EXTREME logs if you want to see and CPU-z etc. did all the basics. I am thinking it is mobo issue with bios myself but no confirm yet.
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April 13, 2011 7:23:59 PM

Dem

Let me add a bit as I'm having debug code 45 problems and this is the only reference on the Internet that I've found discussing code 45.

I even called as rock and they don't know what code 45 means, they said it was a "new code"

I have a system that won't boot and I'm going through the painful process of rma ing the whole thing.

I've been through 2 motherboards and 2 power supplies. I have an i5 2500k and gskill ripjaws 4x2g

The reason I'm writing here is that you assume that this is a memory issue, since my build won't even POST with either stick I'm presuming this is a CPU issue and are now in the process of rma ing the CPU

Let me know please if my thinking is incorrect and you are quite sure that code 45 has something to do with the ram.
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April 13, 2011 7:46:02 PM

I'm having the same problem with the "code 45" stall, but only when I add more the 1 stick of memory.

I have tried running 2,3 and 4 sticks and played with settings, but no luck, only run with one stick.

Also, I have tried different ram, same results.

I'm running a i7 2600 and Adata ddr3 1600 ram, which is listed on the asrock site as being compatible.




Update: I only get the code 45 when ram is setup to run in Dual Channel, 2 sticks side by side run at single channel and boots fine.
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a b V Motherboard
April 13, 2011 8:17:36 PM

First i would try to rise VCCIO to around 1.2 or above and RAM 1.55~1.6
try different timings ,if this won't work try different set of sticks ,can you run your RAM @1600 or above under stock CPU multiplier ?
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a c 107 V Motherboard
April 14, 2011 9:14:53 AM

dementedleo:
Update to 1.80 BIOS. Even though it doesn't say anything about important changes, it's best to have the newest BIOS when you have a brand new combo like P67 and Sandy Bridge.
That RAM is rated at 1.35v, not 1.5v. Unless both NewEgg and G.Skill's site are wrong...
You cannot do any manual memory timings at all? Not even to change just one setting manually? Have you tried just one stick of RAM and making changes?

Geork:
Code 45 is RAM-related.

smcjcs:
You've tried all four slots? Unlike most boards, with this one you can do two sticks in the red slots or two sticks in the black slots for dual-channel.
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April 14, 2011 2:41:06 PM

It boots fine with a stick in the red and 1 in the black, but with 2 sticks both in red or black and I get nothing but debug code.


Codes 45 or 38 everytime


I'm calling asrock today, I need to get this working or get a replacement mobo.
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a c 107 V Motherboard
April 14, 2011 5:38:00 PM

The codes mean different things depending on the BIOS manufacturer. Here's what it says for AMI:

AMI (38) Power on message display complete. Going to read new cursor position. Memory below 1MB initialized.

AMI (45) Data initialized. Going to check for memory wrap around at 0:0 and the total system memory size.

Maybe ASRock tech support can make sense of those for you.

By the way, the source of those debug code listings is here (PDF file).
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April 14, 2011 6:36:31 PM

Asrock tech support says it's a problem with the memory controller on the cpu and nothing is wrong with there board.

Not sure that I believe that, so I'm seding back the board and cpu to newegg for replacement parts.


I'll post once I get the new cpu and mobo.

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April 15, 2011 2:06:29 AM

Leaps:

Thanks so much for the info, for the life of me I couldnt find that code.

I just RMAed my CPU this am, I will post once I get a new one, I guess now I'm thinking of RMAing the ram as well (Gskill, non-ECO).

I dont think its mobo related as that is the first thing I did:

ASRock p67 Extreme4 = code 45
new MSI p67a-c43 (b3 stepping) = no post, no beep, constant powering off and repeating (no dr. debug code on that board)

so both seemed effected by a similar problems.

Will post if I dig up anything else
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April 15, 2011 8:29:04 PM

ASRock p67 Extreme4 = code 45

I think I have that board. Just got it in .. No post, no beeb, just sits there with code 45
Took out MEM and got a beep and code 53. Board is responsive. Mem back in gives 45.



ASRock p67 Extreme4
Viper Extreme DDR3 1866
i7-2600K

It will not post. Right now I have a mail standing out with ASRock. I hope they come up with something, since this is my very first build.
My guess is that this is RAM related, but I still out in the dark.


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a c 107 V Motherboard
April 16, 2011 12:03:05 AM

djwave28:
Both 45 and 53 are either the memory or the memory controller on the CPU (or memory slot on the board I suppose).

Did you try a single stick in all four slots?
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April 16, 2011 1:59:21 AM

Leaps-from-Shadows said:
djwave28:
Both 45 and 53 are either the memory or the memory controller on the CPU (or memory slot on the board I suppose).

Did you try a single stick in all four slots?


Thanks Leaps ..

Yes. I tried single module throughout the slots and then the other one of the pair I have.
code 53 is without any modules. I did that to test Dr. Debug. Once one gets installed it is code 45

The board never came up. Since it is my first built, I have been slow going and careful in assembling it. Fans start, but other than that the board is doing nothing. I have contacted ASRock, but have no answer yet.

Since I have the 30 day newegg return policy, I decided to RMA the board. I am interesting to see what smcjcs in this thread comes back with.
I will be back as soon as I got my board replaced, since I already started the process. If there is no success, then my only option will be to RMA the CPU.

The bad thing is that I don't have parts to troubleshoot the issue. I was thinking in the direction of memory. I hope not, but if you're right with the memory controller, I have picked the wrong part to RMA.

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April 16, 2011 11:10:55 PM

Leaps-from-Shadows said:
dementedleo:
Update to 1.80 BIOS. Even though it doesn't say anything about important changes, it's best to have the newest BIOS when you have a brand new combo like P67 and Sandy Bridge.
That RAM is rated at 1.35v, not 1.5v. Unless both NewEgg and G.Skill's site are wrong...
You cannot do any manual memory timings at all? Not even to change just one setting manually? Have you tried just one stick of RAM and making changes?

Geork:
Code 45 is RAM-related.

smcjcs:
You've tried all four slots? Unlike most boards, with this one you can do two sticks in the red slots or two sticks in the black slots for dual-channel.



I will update bios tonight after work..
I have tried with 1 stick of ram and negative will always post to code 45 if I change anything with ram.
Hopefully it is just bios issue. I have sent in a query to ASRock, but alas no reply yet from tech support.
My ram is all good checked it on another board I have from last build. Each stick passes Memtest 86.
Hopefully it is not CPU I will be upset for RMA lol.
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April 17, 2011 12:45:53 AM

djwave28 said:
Leaps --- > Both 45 and 53 are either the memory or the memory controller on the CPU (or memory slot on the board I suppose).


Update to my former reply.
It didn't sit right with your comment. I decided to contact Newegg and RMA the processor as well ..
I'll be back ... :sol: 
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April 18, 2011 2:19:05 AM

Hey guys,

I am currently having the exact same problem as you guys regarding the code 45.

The computer starts and the fans are all working, but i get the code 45 on Dr. Debugger.

Also i get no signal on the monitor so i cant even go into my bios or even update it. I am currently looking at the compatibility list and see that my g-skill 4GB is not on the list for the ddr3 1600.

At the moment i am buying the Kingston ram which is on the list to verify if its my ram that causing the code 45. If you guys find out what code 45 means and what the problem was, i will be very grateful. If i find anything about this problem or find a solution ill let u guys know.

PS: Their customer service is nonexistent, i have emailed them 3 times in the past 4 days and still no answer. Is anyone even looking at our emails?
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April 18, 2011 2:36:20 AM

i guess i must be some what lucky i dont seem to have the ram problem i am using all 4 slots with Ripjaws. i did have a problem of not detecting my ide hdd in bios so i got a new sata drive but my problem is when i boot up it opens saying cant find hdd for 3 trys then somehow finds my hdd and boots,
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April 18, 2011 4:22:32 AM

Hey guys,

so Asrock has replied to my email regarding code 45 and this is the statement to the response to my email.

"Debug code shows "45", it maybe related to your memory.

Please kindly refer to below suggestions for testing.
1. Please insert your memory module in the white DRAM slot then try again.
2. Please unplug your memory and replug in then make sure your memory module is install properly.
3. Use eraser to clean the golden finger of your memory to try.
4. If possible, please kindly change other memory for testing.

Thanks~

Have a nice day
ASRock TSD"

I have tried each of the methods besides 3 and 4.

I just don't see it being safe using an eraser to clean the golden finger.
Regarding step 4, i am getting the compatible Kingston ram on Tuesday. Hopefully his statement of being a ram problem is true and my monitor will hopefully boot up.
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April 18, 2011 2:34:35 PM

Deathwing514 said:

3. Use eraser to clean the golden finger of your memory to try.


I just don't see it being safe using an eraser to clean the golden finger.


You can do that, just use a soft eraser. It will be safe. You have to wipe them, not rub the @!%& out of them. :D 
Another thing you can do is use alcohol to wipe them clean.


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April 18, 2011 3:19:58 PM

I also had a reply from ASRock today. They take me through the basic steps of troubleshooting.

The remarks from ASRock support are

- unstable power supply
- Possible short circuit by the MB supports in the case

Other than those possibilities I get the standard story on taking things apart and reassemble it outside the case taking one step at the time and test it.

Take it apart. Perform a visual inspection. Reassemble it with the core components and use only 1 memory module. Test the system. If it works add another component. If it does not work, then it may well be either the power supply, motherboard or the memory.

Might I add it can also still be the CPU. I had performed the test even before I put it in the case to see if it would POST. Since I have already RMA'd the MB and CPU, I will have to wait right now.


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April 19, 2011 4:47:03 PM

This thread has been brought to the attention of the support from ASRock (in the Netherlands). Since the error code 45 is not a common one it is also put through to ASRock in Taiwan. .... Go ASRock !!! Hopefully we can tackle the issue and get to the core of this problem.

First of:
ASRock referred to my post on stating that they give out a "standard story" as a response to my email to their support. This does not mean that they don't take issue in their customer support. With the "standard story" I truly meant that it is the standard procedure of troubleshooting. It is an absolute necessary step that needs to be taken in helping the customer. So my apology to ASRock and anybody that understood my comment in the wrong way.

Now that that is out the way I will share the information of what I have so far:

Code 45 is a DRAM training error. On the RAM is a 'so called' SPD chip in which the information concerning voltage, size and timing are present. The motherboard will try to read this data out during the bios routine. When it does not succeed, it will throw an error code 45.

Consequently it is stated that the chances are that a new motherboard and CPU (that I have currently in RAM) will not solve the problem. So I hope they are wrong, but hope and reality are two different things .. LOL
The issue may be resolved with other memory sticks. ASRock advised me Kingston Value RAM or Kingston HyperX RAM. This does not mean that other brands won't work, but apparently customers have good experience with these.

Please check with this and compare. Try other modules if you can.


My config:
MB: ASRock Extreme4 P67
CPU: i7-2600K (Sandy Bridge)
Memory: Patriot Viper Xtreme DDR3 SDRAM DDR3 1866 Model PXD38G1866ELK
Timing: 9-11-9-27
Voltage: 1.65V

Since it is stated that my MB should support 1866 memory, I have written ASRock back with some info. If I get any more, I will share it here.
Hope this helps ...



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April 28, 2011 7:31:57 PM

Hello,
I use 4 sticks of 2 GB of HYPER X Kingston ram's,
they works fine on my ASRock p67 Fatal1ty (2500k cpu at 4.8 GHz) !

dram freq = 800 MHz FSB:D RAM ratio = 1:6
9/9/9/24/1T
part number = 9905403-151.A00LF (slots 1 and 3)
9905403-096.A01LF (slots 2 and 4)
runs at 1.65Volt
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April 28, 2011 9:23:57 PM

I have the same issue using the Gskill RipjawsX F3-12800CL6D-4GBXH. I populated all 4 slots and would only get error code 45 but when I pulled them and only populated the furthest white slot from the CPU I got it to post. From there I got it to post with the 2 furthest slots populated, no other combination worked. I am hoping that AsRock is working on this as I would like to have all the memory working. Any suggestions are welcome.

Thanks Chris.
P.S my board is the P67 Extreme4
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April 29, 2011 4:00:44 PM

Solved - ASRock extreme4 P67 / code 45

I have gotten in my new MB and CPU. This time it was plug & play and smooth as butter. No issues whatsoever.
The memory is accepted and works under specifications. XMP worked great.

I have sent the new findings with the new serial number to ASRock (nl). They will send it to Taiwan for further reference.
One would assume that my problem can be reduced to the motherboard or CPU.
The old MB was stepping B3, but I don't know the BIOS version.


My current config:
MB: ASRock Extreme4 P67 / Stepping B3
BIOS: 1.60a
CPU: i7-2600K (Sandy Bridge) / batch 3103B323
Memory: Patriot Viper 2X 4GB DDR3 1866 Model PXD38G1866ELK / blue slots
Timing: 9-11-9-27 / f=933 / FSB=1:7/ CR=1T
Voltage: 1.65V
HD: WD velociraptor 300B
Graph: X1950Pro / 256
PS: ANTEC NeoPower Blue 650W
Cool: Zalman CPS9900A

Temps: CPU 31C / MB 29C (idle)

I have yet to perform some stress tests, but the system looks stable with comfortable temperatures. I have done some gaming that caused the system to crash, but that seems to be a driver issue. Within days I will get in my new graphic card PowerColor PCS+ AX6970.

I hope this will be of help to any of you out there struggling with this problem.
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April 29, 2011 4:11:39 PM

Dude06 said:
I have the same issue using the Gskill RipjawsX F3-12800CL6D-4GBXH. I populated all 4 slots and would only get error code 45 but when I pulled them and only populated the furthest white slot from the CPU I got it to post. From there I got it to post with the 2 furthest slots populated, no other combination worked. I am hoping that AsRock is working on this as I would like to have all the memory working. Any suggestions are welcome.

Thanks Chris.
P.S my board is the P67 Extreme4


Chris,
See my posting ....

From the memory support list on the ASRock site, the G-Skill brand seems quite prominent.
http://www.asrock.com/mb/memory.asp?Model=P67%20Extreme...

Contact ASRock. They have helped me well, though did not directly solved it through support. I did share my findings, so the problem should be known with them.
Hope you get it solved ...
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May 1, 2011 7:55:03 AM

Thanks djwave28,

I called them and they told me to return the board as the memory should work fine (as it does in two of the slots). Hopefully the next board will fire up without a hitch.

Chris.
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May 1, 2011 11:28:16 PM

Dude06 said:
Thanks djwave28,

I called them and they told me to return the board as the memory should work fine (as it does in two of the slots). Hopefully the next board will fire up without a hitch.

Chris.


Wish you luck. Let me know. I am still interested in the cause of the problem. Although with you having the same problem, I am pretty sure that the mobo is the culprit.
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May 3, 2011 7:00:48 PM

Hey djwave28,

it was the Motherboard. One of the channels on the memory controller were bad, my system is running great.

Take care, Chris.
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May 7, 2011 4:32:01 AM

Got the same problem here, code 45, and I've tried other memory - same thing. So now I know, that is the MB. Today I`ll try another same MB, but should I?

100% that it`s a mistake of ASRock`s engineers or factory.

I like this MB, couse it`s comfortable to use and OC, but this problem...

It happened after three days of use and when I take out the CPU and Mem to another MB (MSI) and then return it back to ASRock, this problem appear. I`m sure, that when I install this CPU and Mem to new ASRock P67 PROFESSIONAL FATAL1TY it will work fine, but how long? Until that moment when I take out the CPU/Mem from this MB for some reason again? :o 
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a c 107 V Motherboard
May 7, 2011 7:20:17 AM

How long? Maybe never, maybe day three. Who knows?

They probably had a bad run of mainboards. Despite quality control, it still happens.
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May 7, 2011 7:39:20 AM

I just hope, that we have defected MB and not all P67 PROFESSIONAL FATAL1TY have that bug.
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May 7, 2011 6:54:58 PM

So, in the company where I bought this board told that MB is OK, but there was my cousin, so he just said that wants another MB and now I have a new one.

Of course new MB have BIOS 1.70 and MB works (no code 45). But now I want agaon to unpgade BIOS to 1.80, like it was on my last (cause my hands).
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May 7, 2011 7:07:12 PM

But also I have MSI P67A-GD80 (still in the box) and don`t know what to do, use this ASRock or trust in MSI :) 
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May 8, 2011 5:45:28 AM

avabaska said:
So, in the company where I bought this board told that MB is OK, but there was my cousin, so he just said that wants another MB and now I have a new one.

Of course new MB have BIOS 1.70 and MB works (no code 45). But now I want agaon to unpgade BIOS to 1.80, like it was on my last (cause my hands).


The BIOS upgrade should not cause problems. The feature comes with the mobo. However, don't fix what is not broke and that is basically what ASRock warns users about on their site.

Quote:
We don't recommend users to update BIOS while the system is running well. For any damages caused by improper operation of downloading or updating BIOS, ASRockĀ® assumes no responsibility.


If you need it for a feature that is not working correctly then make sure you follow the proper operation and you should be fine. I do suggest that you leave things running for a bit to see if you're system is stable, before applying upgrades.
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May 8, 2011 6:53:48 PM

djwave28
The BIOS upgrade should not cause problems.
After BIOS update, my first MB worked fine (OC, LinX, Prime95 and games).

This note only for security reason. I need MB that not just work properly, I need MB that overclocks good and after all can work OK. And first of all, I need fresh BIOS form manufacturer. I have followed this principle from Socket 462.
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May 10, 2011 11:48:04 PM

Found one more user from Russia (as me) with code 45, but on Extreme 4.
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July 20, 2011 12:57:37 PM

hello from Poland

I've just got brand new computer with P67 PRO3 and also have same problem - monitor in idle and not posting MB with 45 code on DR Debug. I have 2x4gb of polish RAM producer GoodRAM which was recommended everywhere.

I pulled out one stick and MB posted correctly and I have installed Win7 correctly and without problems. So it seems it's sth with dual-channel. I have to try two sticks with crossed colours in single-channel

and still I don't know it's worth to complain because it works well with one slot and on the other hand I bought two sticks to have dual
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July 20, 2011 2:33:13 PM

You need to contact the warranty department I guess. It`s a MB problem.
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August 2, 2011 1:40:59 PM

hi,

i have the same issue on code 45. my mobo is newly replace but i got the same issue. still code 45. i bought a new ram gskill 2x2gb 1600 ripjaws x gskill.
it means new mobo, new ram but i have an issue in code 45. any 1 can help me with this?

here's my specs:
Asrock Fatal1ty Professional
Intel Core i5 2500k
2x2gb 1600 Ripjaws X Gskill
GTX 460 palit
700 watts OCZ Modextream.

Thanks
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August 2, 2011 1:50:21 PM

btw...
no beep, no display on show the code 45,
i cannot flash my bios. my bios already 1.80v.

thanks
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August 3, 2011 5:09:15 AM

You need to contact warranty department again :)  Or try to install only one ram-stick and to flash BIOS. But carefully, if you fail due to MB bug, it will stop work completely.
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August 5, 2011 12:39:07 AM

Problem solve Debug Code 45 in Asrock Fatality Pro.

Its Processor problem, i tried other processor from my friend and its works fine!

its not the memory issue base on my experience. :-)

thanks to this thread.
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August 5, 2011 6:36:00 AM

It's impossible because I had the same problem and only MB change solve the problem. CPU was the same, memory the same (tried another too).
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August 11, 2011 8:29:07 PM

I've run into the same code 45 problem on an ASRock P67 Extreme6, Intel Core i7 2600K, and DDR3-1600 8GB (2x4GB) G.Skill Sniper Low Voltage Series RAM.

When I tried booting with only one of the sticks, in single channel mode, my PC boots fine. Just to be sure, I tried the same stick in all four slots on the mobo. It boots fine everytime.

When I tried using the 2nd stick in each slot, I get Dr. Debug code 45.

When I try booting with both sticks in dual channel mode, I get the code 45 again.

So it sounds like one of my sticks is bad?


Any opinions? I don't exactly have access to spare CPUs or parts sitting around my house to troubleshoot.
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August 11, 2011 8:54:18 PM

Has anyone manually set as xmp in the bios rather than auto detect, I have read that any memory 1600 and higher has issues with auto ram detect.
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August 11, 2011 8:59:39 PM

Well that did it. You'd think that was something they could include in big letters with the RAM. Thanks for the tip!

Edit: Nevermind. Not 30 seconds later the BIOS froze, and I get code 45 on the next boot.
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August 13, 2011 8:43:49 AM

geork said:
Dem

Let me add a bit as I'm having debug code 45 problems and this is the only reference on the Internet that I've found discussing code 45.

I even called as rock and they don't know what code 45 means, they said it was a "new code"

I have a system that won't boot and I'm going through the painful process of rma ing the whole thing.

I've been through 2 motherboards and 2 power supplies. I have an i5 2500k and gskill ripjaws 4x2g

The reason I'm writing here is that you assume that this is a memory issue, since my build won't even POST with either stick I'm presuming this is a CPU issue and are now in the process of rma ing the CPU

Let me know please if my thinking is incorrect and you are quite sure that code 45 has something to do with the ram.


Hey you are not alone. I just had to RMA an Asus Z68 Pro V board because it would not post. I loaded windows 7 on the drive and started to install the ATI XFX 6950 drivers and nothing....... The board would not post at all. Nothing I could do would help.

From what you are saying I don't think that it is your motherboard or your PSU. Unfortunately, many people blame the PSU because it is convenient, not because it has really be trouble shooted in a systematic way.


I am sorry that you are having problems - I definitely can feel your pain. Glad you got it fixed :-)
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