Hello everyone,
so I own a WD portable HDD and it seems to have problems after what I think might be from transferring files. If I transfer files off the drive to my local drive then Windows doesn't let me disconnect it safely, giving me the error "The generic volume cannot be stopped..."
I have tried Unlocker, RemoveDrive, and LockHunter to kill any processes that were using the drive and I still wasn't able to select the option to remove safely.
I did some reading and went into Event Viewer, Administrative Events, and saw that the error preventing me from removing it was because of an application with process ID 4; looked that up with tasklist command and saw that it was the "System" service - which if I read correctly is a group of services; I stopped there because I couldn't find a definite answer on how to determine and stop the specific system process.
I also tried killing the process.exe then opening it again but it still wouldn't let me remove it.
I have Quick Removal checked and so I took the drive out, plugged it back in, and it still works fine. If I try to remove safely, it does so almost instantaneously.
Also to note something that may or may not be important: I always get asked to Scan and Fix the drive when I plug it into Win7, but never do it.
So what are some actions I could take? I really get nervous about removing my external HDD without selecting that option even though I have Quick Removal on and it doesn't seem like anything is using it.
so I own a WD portable HDD and it seems to have problems after what I think might be from transferring files. If I transfer files off the drive to my local drive then Windows doesn't let me disconnect it safely, giving me the error "The generic volume cannot be stopped..."
I have tried Unlocker, RemoveDrive, and LockHunter to kill any processes that were using the drive and I still wasn't able to select the option to remove safely.
I did some reading and went into Event Viewer, Administrative Events, and saw that the error preventing me from removing it was because of an application with process ID 4; looked that up with tasklist command and saw that it was the "System" service - which if I read correctly is a group of services; I stopped there because I couldn't find a definite answer on how to determine and stop the specific system process.
I also tried killing the process.exe then opening it again but it still wouldn't let me remove it.
I have Quick Removal checked and so I took the drive out, plugged it back in, and it still works fine. If I try to remove safely, it does so almost instantaneously.
Also to note something that may or may not be important: I always get asked to Scan and Fix the drive when I plug it into Win7, but never do it.
So what are some actions I could take? I really get nervous about removing my external HDD without selecting that option even though I have Quick Removal on and it doesn't seem like anything is using it.