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I can see my external hard drive in device manager, but not able to access it

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September 7, 2012 8:43:16 PM

I can see my external hard drive on my computer but I am unable to access it. All my datas are stored in this exernal hard drive. Any advice..
a c 104 G Storage
September 7, 2012 11:57:35 PM

Hello and Welcome to Tom's Hardware!

Open up Disk Management (right click on My Computer, click on Manage) and see in the bottom graphical section if your external drive is recognized, if it has a dark blue band above, has a drive letter assigned to it, and says health drive. Report back any other or different findings.

Also you might conect it to a different computer, and see if it is recognized there.

What OS are you using?

Always click on the "safely remove this device" icon in the system tray before removing the connector to an external HDD, or better yet, shut the computer off before removing or attaching an external USB or eSATA HDD.
!