Palit New Warranty Policy (Currently for USA/Canada only)

[palitusa]

I understand that alot of consumers are not satisfy with our 1 year parts and labor warranty. Palit has recently decided to bump it to 2 years warranty which only applies for the US/Canada Market only.

Any other region will still be 1 year warranty.

We will change our policy and transit within 1-2 weeks from today.
Although this is not what alot of you want (lifetime warranty) but we have went out of our way to increase it without having a global changes in our policy.
But (lifetime warranty) is not out of the question and will still be continued to be pushed for.

Thank you.

 

[aford10]

That's good news. It may not be the lifetime warranty that many were asking about, but it's a step in the right direction.

 

[rafarataneneces]

Do you guys have Step Up program like eVGA or BFG?

 

[palitusa]

1. BFG don't do video card anymore. Out of business.

2. Sorry we do not have any Step Up Program. But if the card is discontinued and your card is defective within the warranty. We usually replace with same or better video card. We will do something in the future regarding the Step Up Program.

Thanks

 

[rafarataneneces]

Well, do you know what card can compete in terms of price/performance with the ATI Radeon 5770?

I want a card that has a temperature of around 70C-80C when at full load

I used to have a Radeon 5850 and it was running pretty cool at around 40C-50C idle, and it would go to 70C-80C at load

What is the best company out there doing nVidia cards?
I mean in terms of heatsinks, ventilators

Those Nvidia cards make a lot of noise and they produce a lot of heat

I burned my Soundblaster Fatal1ty with that, and I also burned the motherboard

I used to have GTX 295 SLI

Sold them both

 

[palitusa]

The new Palit NVIDIA GTX465 will do the job.
Around 50c idle and 80c full load.
Dual Fans but noise is very control and quiet compare to others brand.

http://www.newegg.com/Product/Product.aspx?Item=N82E16814261072&Tpk=palit%20465

 

[RazberyBandit]

Somehow I knew this would eventually happen. Before jumping the gun, I'm not being a "Negative Nancy" here. I'm simply not surprised.

I'm actually kind of relieved Palit finally realized the value which warranties present to consumers. It really was just a matter of time before this happened in order to remain as competitive as possible in the North American market. And as aford10 stated, it's definitely a step in the right direction.

 

[mjsharma]

anything goin to change globally?

 

[aford10]

anything goin to change globally?

No

"......only applies for the US/Canada Market only."

Any other region will still be 1 year warranty.

"......we have went out of our way to increase it without having a global changes in our policy.

Thank you.

 

[palitusa]

Correct. We only provide this for US/Canada Market at the moment.

Our focus is the US/Canada so any international policy regarding warranties will be handled differently.

 

[OvrClkr]

Very good news, hopefully Palit will consider giving the 2 years to all countries later down the road.

 

[palitusa]

UPDATES:

Anybody who order prior to June 1st 2010 will not have 2 years warranty added. I am sorry but there has to be a cut off date or else there would be alot of confusion.

Thank you.

 

[dEAne]

. . .only applies for the US/Canada Market only. In our country defective cards are not easily replace you have to pass lots of waste time.

 

[rafarataneneces]

Is Nvidia going to release a card to compete with the ATI Radeon 5670?

 

[RazberyBandit]

They released one that competes with that almost 3 years ago in terms of game performance - the 8800GT. The reincarnations of it, the 9800GT, performs similarly as well. Granted, they're both DirectX 10 cards, but there still aren't many DirectX 11 games. NVidia seems focused on the high-end of the market when it comes to DirectX 11 cards, and I can't really blame them. DirectX 11 can be rather demanding on graphics cards, so many of the mid-range ATI 5000-series offerings don't perform very well when DirectX 11 is enabled.

 

[wilem_WAR246810]

man, I live in the Philippines and my PALIT 9800 GT 1GB Green Edition's warranty is almost over! there's no other company with more than 1 year warranty; COME ON PALIT; make ur brand a special standing out one in the philippines!

 

[palitusa]

I understand your concern. I think that is the reason why we are testing our warranty policy here in the US first. Don't know how long other will follow.

Thanks

 

[mjsharma]

u make quality products... so bring the warranty up... many ppl think twice b4 buyin cos of this warranty thing... PALIT roxx...but just a warranty prob.. i hope PALIT ll bring up warranty world wide...

 

[wilem_WAR246810]

HELL, atleast this manufacturer manufactures their own products! That makes PALIT one of the best IMO.

PALIT also seems to be the one most popular vidoecard manufacturers here in the Philippines, and if u get a bigger warranty, I bet ur sales here will increase TENFOLD!

 

[randomizer]

PALIT also seems to be the one most popular vidoecard manufacturers here in the Philippines

That's not surprising. Palit is huge in the Asia-Pacific region.

 

[ubernoobie]

does changing thermal paste void warranty if the sticker didnt break?

 

[palitusa]

HELL, atleast this manufacturer manufactures their own products! That makes PALIT one of the best IMO.

PALIT also seems to be the one most popular vidoecard manufacturers here in the Philippines, and if u get a bigger warranty, I bet ur sales here will increase TENFOLD!

If all goes well in here in the US. Definitely will consider making a world wide policy.

 

[palitusa]

does changing thermal paste void warranty if the sticker didnt break?

No, changing thermal paste dont void the warranty. But if we find damages to the GPU or circuits then of course that would void the warranty. Usually physical damage will void warranty regardless.

 

[ubernoobie]

No, changing thermal paste dont void the warranty. But if we find damages to the GPU or circuits then of course that would void the warranty. Usually physical damage will void warranty regardless.

Omg, I love you guys, what thermal paste you guys use? When I switched to ocz freeze, only 1C difference

 

[OvrClkr]

MX-2 shaved off 3c for me =)