Hello, HP is refusing to help! I bought an extended 3 year warranty but they say it is only 2 years now that my computer doesnt work again. It's about the 4th time now the OEM graphics card (NVIDIA GEForce 7500LE) has gone bad and they do not want to do anything about it even thou it's a repeat thing. Can anybody help me with this problem?
Buy a newer cheap video card? Ask to speak to a manager or someone higher up due to a product in their machine constantly failing? Report them to the BBB?
You have documentation that proofs your purchase of the 3 year warranty? If not, it is hard to proof it.