DVD not reading after fresh OS install

I have a toshiba A215-S6816 where the dvd drive with spin up and act as though it is trying to read a disc with the light staying on for a while but nothing. I try to double click the dvd drive in My Computer but some times get the message to insert a disc, or it'll sit ther for a while like it's trying to read.

After this issue is when I decided to take the system from Vista to Windows 7 32 bit. The upgrade did nothing so I went back and did a custom install / fresh install and it still will not recognize the disc. Nothing appears out of the ordinary in Device Manager, or anywhere else I can see.

But this drive WILL boot a bootable disc during startup with no issue, which is why I thought software was the issue and may still be. I appreciate any help, since Microsofts Fix It says it sees no issue so it won't do anything at all.

Thanks,
Paul
4 answers Last reply
More about reading fresh install
  1. First check the manufacturer's website for updated drivers / firmware / updates / fixes.

    Then:

    Start -> Search -> "regedit"

    make sure this value is not present:

    "NoViewOnDrive"

    In:

    "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer"
  2. Dr_JRE said:
    First check the manufacturer's website for updated drivers / firmware / updates / fixes.

    Then:

    Start -> Search -> "regedit"

    make sure this value is not present:

    "NoViewOnDrive"

    In:

    "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer"



    All updates applied i'm aware of, and my registry key goes up to Policies, but there is no explorer at that point...

    Paul
  3. Right Click "Computer" -> manage -> Disk management -> right click the drive and assign drive letter -> make sure a drive letter has been assigned or it wont show up in "Computer"
  4. Dr_JRE said:
    Right Click "Computer" -> manage -> Disk management -> right click the drive and assign drive letter -> make sure a drive letter has been assigned or it wont show up in "Computer"



    It shows under my computer, and has a drive letter assigned...

    Paul
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