Dear Community,
It has come to my attention that the Dells in my office building, Tetra Tech, have all been plagued with a common problem: Hard Drive failure. Whether or not this was a general fault in the HDD design, or overall, the degree of craftsmenship Dell puts into their Upper-End OEM builds has been weighed and balanced by my office manager, an intelligent man, but helpless when it comes to computers. He suggested terminating the contract we have with them, but I convinced him that before this was done, it may be worth looking into the componets themselves.
The fact that it is always seeming to be the Power Supply Units, or the HDDs failing suggests to me that it may be either to much of a load for either or both. We regularly transmit in the upwards of 1272 GBs in any given 9 hour day, plus our CAD department tends to leave their workstations on for overnight plotting (printing large documents, maps, etc). If anyone has heard of this trend, please speak up. I'd rather not blindy trash Dell let alone terminate a contract 3.5 years early on a "Hunch". If it helps, the HDDs are 7200 Rpm Sata drives running in Spanning Raid (Seagate Barracudas) ande PSU's are Antec EA-500D Earthwatts (post OEM by the IT Dept.)
In summary I thought that asking the community (easily 2E10 times larger) was the smart move rather than letting an office manager with virtually no IT experience terminate a contract with weak data.
Thanks and Sorry for the Really Long Post
-David Snr CAD Supervisor
It has come to my attention that the Dells in my office building, Tetra Tech, have all been plagued with a common problem: Hard Drive failure. Whether or not this was a general fault in the HDD design, or overall, the degree of craftsmenship Dell puts into their Upper-End OEM builds has been weighed and balanced by my office manager, an intelligent man, but helpless when it comes to computers. He suggested terminating the contract we have with them, but I convinced him that before this was done, it may be worth looking into the componets themselves.
The fact that it is always seeming to be the Power Supply Units, or the HDDs failing suggests to me that it may be either to much of a load for either or both. We regularly transmit in the upwards of 1272 GBs in any given 9 hour day, plus our CAD department tends to leave their workstations on for overnight plotting (printing large documents, maps, etc). If anyone has heard of this trend, please speak up. I'd rather not blindy trash Dell let alone terminate a contract 3.5 years early on a "Hunch". If it helps, the HDDs are 7200 Rpm Sata drives running in Spanning Raid (Seagate Barracudas) ande PSU's are Antec EA-500D Earthwatts (post OEM by the IT Dept.)
In summary I thought that asking the community (easily 2E10 times larger) was the smart move rather than letting an office manager with virtually no IT experience terminate a contract with weak data.
Thanks and Sorry for the Really Long Post
-David Snr CAD Supervisor