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Problem connecting USB HDD

Last response: in Windows 8
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January 4, 2013 2:11:10 PM

Hello,

I'm having trouble getting an external HDD to connect to Windows 8.

Here's what happened:

-I purchased a Dell XPS 8500 with Windows 8 after the motherboard on my previous desktop crapped out.

-I took the hard drive out of my old PC (a Seagate Barracuda 7200.12 that was in a Dell Inspiron) and put it in an external chassis.

-When I connect the chassis to the new computer running Windows 8, the computer won't recognize it. The drive starts fine. The PC makes the noise acknowledging that a USB device was connected, but that's it. The drive doesn't show up.

-I connected the drive to another desktop that's running Windows Vista, and it connected without any problem.

-I tried connecting to three different USB ports on the front of the machine, but that didn't change anything.
January 4, 2013 8:18:56 PM

bkramer76 said:
Hello,

I'm having trouble getting an external HDD to connect to Windows 8.

Here's what happened:

-I purchased a Dell XPS 8500 with Windows 8 after the motherboard on my previous desktop crapped out.

-I took the hard drive out of my old PC (a Seagate Barracuda 7200.12 that was in a Dell Inspiron) and put it in an external chassis.

-When I connect the chassis to the new computer running Windows 8, the computer won't recognize it. The drive starts fine. The PC makes the noise acknowledging that a USB device was connected, but that's it. The drive doesn't show up.

-I connected the drive to another desktop that's running Windows Vista, and it connected without any problem.

-I tried connecting to three different USB ports on the front of the machine, but that didn't change anything.


I think the problem was with the external chassis. I put the drive into the computer itself and can access it fine.
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a b * Windows 8
January 4, 2013 8:32:46 PM

The front USB are 3.0. Maybe the chassis doesn't work with that.
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