Problem connecting USB HDD

bkramer76

Honorable
Jan 4, 2013
2
0
10,510
Hello,

I'm having trouble getting an external HDD to connect to Windows 8.

Here's what happened:

-I purchased a Dell XPS 8500 with Windows 8 after the motherboard on my previous desktop crapped out.

-I took the hard drive out of my old PC (a Seagate Barracuda 7200.12 that was in a Dell Inspiron) and put it in an external chassis.

-When I connect the chassis to the new computer running Windows 8, the computer won't recognize it. The drive starts fine. The PC makes the noise acknowledging that a USB device was connected, but that's it. The drive doesn't show up.

-I connected the drive to another desktop that's running Windows Vista, and it connected without any problem.

-I tried connecting to three different USB ports on the front of the machine, but that didn't change anything.
 

bkramer76

Honorable
Jan 4, 2013
2
0
10,510


I think the problem was with the external chassis. I put the drive into the computer itself and can access it fine.