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Dying Hard disk, PC freezing and crashing with blank screen, need help

Since few days ago, my computer started freezing very badly, I formatted every partition and reinstalled windows a multiple times and also ran chkdsk, it improvet d the situation but still while surfing folders and clicking too much freezes it for seconds, sometimes boot time (both starting windows and shutting down ) takes alot of time but not always. But the bigger problem is while watching videos or using programs like After effects and premiere my computer suddenly freezes and screen goes blank, sometimes it becomes solid white or blue color and most of the times white, green, gray or blue colored with vertical stripes of darker color AND the only way to escape this situation is HARD Shut down.


My personal opinion is that the problem is with my hard disk but i can be wrong. Whole computer is just 2 months old and ran perfectly for these two months but since 1 sept it has been giving problems.


things I tried:

1. reinstalling windows multiple times.
2. ran chk disk. (Found and fixed a lot of bad sectors and improved the situation, made the pc somewhat usable)
3. changing ports of hdd on Mb. (almost no effect).


Exact problem:

1. PC hangs randomly at any time and sometimes when I am clicking too much.
2.Sometimes when watching video or something gpu related Screen goes blank with any random color (mostly white, gray blue, green) filled with vertical stripes of darker shade of that color, and computer freezes completely forcing me to hard shut down.
3. some times booting of windows takes longer and becomes stuck at "shutting down" for a while before actually shutting down.

my system:

Fx 8150

His 7850 2gb

m5a99x evo

wd caviar blue wd10ealx 1 tb

g.skill sniper 16gb
11 answers Last reply Best Answer
More about dying hard disk freezing crashing blank screen help
  1. manpreet66 said:

    2. ran chk disk. (Found and fixed a lot of bad sectors and improved the situation, made the pc somewhat usable)


    It sounds like the drive is bad to me. If the computer is just 2 months old, the drive should be under warranty. Have it replaced.
  2. did you test the drive with dld from wd try the windows one short test first http://support.wdc.com/product/download.asp?groupid=606&lang=en
  3. scout_03 said:
    did you test the drive with dld from wd try the windows one short test first http://support.wdc.com/product/download.asp?groupid=606&lang=en



    I have not done that yet, but I will try it soon, thnks for replying
  4. Hawkeye22 said:
    It sounds like the drive is bad to me. If the computer is just 2 months old, the drive should be under warranty. Have it replaced.


    Thnks for replying, yes its under warranty but I have a project to complete in few days so I am avoiding rma right now and I also want to be sure if its really hdd or some other component
  5. Best answer
    if the drive do not pass the test you could do advance rma request and use acronis on wd to transfert from the old to the new drive
  6. Best thing to use is http://www.ultimatebootcd.com/ It has some good hard drive diagnostic tools. Chances are though that the drive is bad. If your really in a hurry you could always just grab a hard drive from Best Buy or any other electronic store that carries hard drives. That way you can rma the drive while having a working hard drive.

    Edit: You really don't want to be using a hard drive that is causing errors when your needing to finish your project, hence your better off of going to the store to pick up a hard drive and if it doesn't work you can easily exchange it.
  7. scout_03 said:
    did you test the drive with dld from wd try the windows one short test first http://support.wdc.com/product/download.asp?groupid=606&lang=en


    I just ran it,
    I ran the quick test and it failed at test 1

    here is the result:

    Test Option: QUICK TEST
    Model Number: WDC WD10EALX-009BA0
    Unit Serial Number: WD-WMATR0643619
    Firmware Number: 15.01H15
    Capacity: 1000.20 GB
    SMART Status: PASS
    Test Result: FAIL
    Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
    Test Time: 07:24:10, September 11, 2012


    Does that confirm my hdd need to be RMAed?
  8. Also I want to tell if anyone is interested, everything with my pc was fine for about 2 months but once I used Microsoft's ''fix it for me'' to restore some files, from next day my pc has been hanging. Has any of you ever heard about fix it for me spoiling hard disks ? is it even possible?
  9. Your drive was most likely bad before the fix. The fix just exposed the bad sectors on the drive.
  10. fix it is for microsoft software do not have anything to do with the drive ask for rma pre mailer and put the test details you should receive replacement in lesss than a week
  11. Best answer selected by manpreet66.
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