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Gamer need help from the mean BSOD

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July 12, 2010 12:38:21 PM


Ok been having an issue with my system on gaming on Warhammer 40k DOW II, and more recently The settlers 7,for some time I been hanging with old age friend blue screen machine_check_exception,

Error code 0000009c, parameter1 00000000, parameter2 8054e5f0, parameter3 b6598000, parameter4 00010016.

Reading the messages on googling this, only to come up with issues to do with drivers, but I'm still getting the issues with a clean instillation and updating the bios, graphics card, on-board audio drivers, and still the issue keeping coming up with this game, so I'm pretty sure it's due to overheating, since I'm not sure what else could be causing the system to crash on these two programs.

Anyway with installing Speedfan 4.40 and freaking myself out with the little fire icons popping out I'm not sure what is normal on my system.

System readout on idle

GPU: 47C
Temp1: 52C
Temp2: 40C
Temp3: -128C
HD1: 44C
HD0: 48C
Core: 23C
Core: 47C (it reads two cores with same name)
Ambient: 42C

System layout

Motherboard: ASUS M3N78-VM
CPU: AMD Athlon(tm) 64 X2 Dual Core Processor
RAM: 7gb DDR2
GPU: Nvidia GeForce GTX 260
Hard drives: Hitachi SATA II (master), ST IDE (slave)
Audio: VIA HD Audio
OS: Windows XP Pro SP3

not sure what other details are needed any feedback would be great guys

More about : gamer bsod

July 12, 2010 12:45:36 PM

DarkLomli said:
Ok been having an issue with my system on gaming on Warhammer 40k DOW II, and more recently The settlers 7,for some time I been hanging with old age friend blue screen machine_check_exception,

Error code 0000009c, parameter1 00000000, parameter2 8054e5f0, parameter3 b6598000, parameter4 00010016.

Reading the messages on googling this, only to come up with issues to do with drivers, but I'm still getting the issues with a clean instillation and updating the bios, graphics card, on-board audio drivers, and still the issue keeping coming up with this game, so I'm pretty sure it's due to overheating, since I'm not sure what else could be causing the system to crash on these two programs.

Anyway with installing Speedfan 4.40 and freaking myself out with the little fire icons popping out I'm not sure what is normal on my system.

System readout on idle

GPU: 47C
Temp1: 52C
Temp2: 40C
Temp3: -128C
HD1: 44C
HD0: 48C
Core: 23C
Core: 47C (it reads two cores with same name)
Ambient: 42C

System layout

Motherboard: ASUS M3N78-VM
CPU: AMD Athlon(tm) 64 X2 Dual Core Processor
RAM: 7gb DDR2
GPU: Nvidia GeForce GTX 260
Hard drives: Hitachi SATA II (master), ST IDE (slave)
Audio: VIA HD Audio
OS: Windows XP Pro SP3

not sure what other details are needed any feedback would be great guys


Sorry forgot to put the voltage down, this is on a PSU 750 Watts

Voltage readout

Vcore1: 1.28V
Vcore2: 0.00V
+3.3V: 3.58V
+5V: 4.97V
+12V: 12.74V
-12V: -8.91V
-5V: -8.78V
+5V: 4.95V
Vbat: 3.14V
a b B Homebuilt system
July 12, 2010 2:06:32 PM

What program are you using to read temps?

Quote:
Temp3: -128C


I'm having issues believing that one for example.

Core Temp and HW Monitor from CPUID are what you should use.

If all drivers are up to date, then I suggest running memtest for 8 passes min.
That particular BSOD can occur from bad RAM.
Related resources
a b B Homebuilt system
July 12, 2010 2:34:25 PM

Also, 7gb is an odd amount of RAM to have in a dual channel configuration.

Depending on memtest results you may want to start by removing all RAM but one and trying to play, repeat this with each module until one of them starts causing problems, then put that one aside and carry on trying with the others. Once you know which ones caused crashes, keep them out of your system and use the others. Games need no more than 4gb of RAM so you wont lose any performance while RMAing the faulty modules
July 12, 2010 10:53:00 PM

ok I just finishing doing memtest on all my ram, and all are fine. Also switched out one 2gb with a 1gb, so I have 2 equal pairs or ram (both pairs are identical size and make) also the temp 3 now renamed too TMPIN2 is 128C, but the number is static and I don't truly believe this figure, anyway thank you for the feedback but I'm off to bed now and will continue testing tomorrow.

Also would it help if having a read out of my system when pushing it on one of the programs?
a b B Homebuilt system
July 12, 2010 10:58:48 PM

Yes, to get load temps you need prime 95 running for CPu and furmakr for GPU.
July 12, 2010 11:34:50 PM

so you have 4gb, not 7gb of ram... scared me! Your idle temps are high but load temps are what matters. Try dusting it out with canned air or vacuum. With vacuum, dont touch any parts with it
July 13, 2010 8:38:43 AM

good morning people, just finished the tests on the CPU and the GPU with the programs banthracis suggested.

So the cpu's maxed out with core 0: 80C, and core 1: 81C, also I noticed that TMPIN0 climbed to 77C, as for the GPU it maxed out on 87C and for once I heard the fans kick in.

No totally sure what this means but Prime95 programmed worried me when when worker 2 stopped working only 1 min in test, compared to workers 3 mins, is this normal?
July 13, 2010 8:45:00 AM

Also so to note on Prime95 test, worker 1 stopped with a fatal error, "Rounding was 0.5, expecting less than 0.4", and worker 2 stopped with warning, "ERROR, ILLEGAL SUMOUT, possible hardware failure.
a b B Homebuilt system
July 13, 2010 1:13:45 PM

Well it's pretty self explanatory right there. You got CPU issues. Assuming you ran on blend and memtest in fact gave you 8 passes, then:
1. If you have an OC remove it.
2. Increase v to CPU to see if it stabilizes it.
3. If not, new CPU time.
July 13, 2010 4:00:55 PM

Ok it's not overclock, and really don't want to throw this one away if I can save it, so heres the noob question how do I increase the voltage to the cpu?

do I have to reset the heatsinks too or should I not bother about them?
a b B Homebuilt system
July 13, 2010 4:56:32 PM

Reset heatsink?

Chipset ones are mounted to the MOBO, hope you didn't remove those...
If you mean CPU one then yes, temps are a bit high, but it's useless without telling us ambient.

80 c is high, but not high enough to cause the errors in prime 95.

You can up voltage in BIOS. However, if the CPU is under warranty don't do that as it voids warranty. If it's under warranty, go talk w/ ATI and get it fixed. If not, then read MOBO manual, it'll tell you how to change voltage in BIOS.

July 13, 2010 5:40:35 PM

Ok this is the full layout from CPIUD HWmonitor

Voltages
CPU VCORE: 1.33V
+3.3V: 3.34V
+12V: 12.54V
-12V: -6.27V
-5V: -14.27V
VBAT: 3.14V

Temperatures
TMPIN0: 51C
TMPIN1: 38C
TMPIN2: 128C (where is this coming from)

Hardware monitor

AMD Athlon 64 X2 5600+
Temperatures
Core #0: 45C
Core #1: 50C

NVIDIA GeForce GTX 260
Temperatures
GPU: 46C

as for a ambient I can't find a reading for it here, on speedfan I'm getting 40C.
I have already gone through the BIOS and messed around with the settings only to increase the idle temp, so meh to the warranty, and apart from cleaning the cpu fan and removing the ram, I have touch anything on the motherboard.
July 13, 2010 5:42:06 PM

I haven't touch anything on the motherboard, sorry grammar fail.
a b B Homebuilt system
July 13, 2010 6:46:55 PM

Ambient is room temperature, so you'll need a thermometer in your room to tell you^^

Try upping voltage in BIOS, check manual for exact location.

However, FYI, a CPU that isn't functioning at stock settings is one that probably won't last you very long.
July 13, 2010 7:15:16 PM

lol ok I'm not sure what the ambient is, but I'm based in southern England, the room is roughly 21C, as for the bios I can change the settings from auto up to 3 settings (not sure on the numbers) but increasing by smallest amount the cpu temp from the bios when from 52C to around 61C, I keep playing if you believe this is safe.

Also my BIOS settings on overclock is also set to auto, so I'm not sure to play on this too.
a b B Homebuilt system
July 13, 2010 7:30:13 PM

Well first off, settings shouldn't be on auto. They should be manually set. Google an Athlon OC guide, I honestly don't remember what setting should be.

Temps are meaningless if your CPU is not stable. Right now your's isn't, hence the errors in Prime 95. If you don't stabilize it, it'll keep crashing.
July 13, 2010 7:47:31 PM

Ok overclock been set from auto to 200 mhz, lowest value that could be entered on the bios, the voltage also been change from auto to VM 50, the lowest value that can be change also, not sure what this means either but the temp on the idle CPU's are now on 47C and 53C, so a slight increase.
a b B Homebuilt system
July 13, 2010 8:17:48 PM

You need to find the stock frequency for that chip, again google, and set it to that. For example i5-750 is 133mhz, Phenom II x4 is 200mhz.


Stock v should be listed in BIOS. Set it to a notch or 2 above w/e that v is and run Prim 95. If it's stable for 12 hrs, then you're set. If not, keep increasing v until it is, or until you reach 1.35v or so.

At that point just give it up and get a new processor.
July 13, 2010 8:46:44 PM

well been running prime on the settings I last posted so far worker 1 still going but worke r2 quit only 4 mins in as for data on the chip, just got this data of wiki so not sure if it what you meant

Athlon 64 X2 5600+
Frequency: 2900 MHz
L2 cache: 2 x 512 KB
HT: 1000 MHz
Clock multiplier: 14.5x
Vcore: 1.325V-1.375V
a b B Homebuilt system
July 13, 2010 8:58:58 PM

well if that's stock, the frequency should be 2900/14.5=200mhz

stock v is listed in your BIOS, it varies from chip to chip. Wasn't aware stock was that high. In that case, got up to 1.4v and see if it's stable.

If a worked quit's and gives an error, you've got a stability issue.

July 13, 2010 9:39:49 PM

so far so good, increased the Vcore again and will be leaving over night, thank you for all your help so far.
July 14, 2010 2:23:56 PM

Right just an update on how far I am the system is stable and seem to be ably to run the programs I was having problems with, thanks for the feedback, and a big thanks to banthracis for his willingness to be patience with me.
a b B Homebuilt system
July 14, 2010 2:35:17 PM

Sounds good. Curious, what v did you end up having to go up to get stability?
July 14, 2010 2:50:54 PM

DarkLomli said:
Ok been having an issue with my system on gaming on Warhammer 40k DOW II, and more recently The settlers 7,for some time I been hanging with old age friend blue screen machine_check_exception,

Error code 0000009c, parameter1 00000000, parameter2 8054e5f0, parameter3 b6598000, parameter4 00010016.

Reading the messages on googling this, only to come up with issues to do with drivers, but I'm still getting the issues with a clean instillation and updating the bios, graphics card, on-board audio drivers, and still the issue keeping coming up with this game, so I'm pretty sure it's due to overheating, since I'm not sure what else could be causing the system to crash on these two programs.

Anyway with installing Speedfan 4.40 and freaking myself out with the little fire icons popping out I'm not sure what is normal on my system.

System readout on idle

GPU: 47C
Temp1: 52C
Temp2: 40C
Temp3: -128C
HD1: 44C
HD0: 48C
Core: 23C
Core: 47C (it reads two cores with same name)
Ambient: 42C

System layout

Motherboard: ASUS M3N78-VM
CPU: AMD Athlon(tm) 64 X2 Dual Core Processor
RAM: 7gb DDR2
GPU: Nvidia GeForce GTX 260
Hard drives: Hitachi SATA II (master), ST IDE (slave)
Audio: VIA HD Audio
OS: Windows XP Pro SP3

not sure what other details are needed any feedback would be great guys


I woulf goto Microsoft's Support Site and input Error code 0000009c. It tells you how to fix the problem. Or I would Run a ChkDsk /F/R and than a disk defragment. If you have any system tuneup software Like Norton's you can fix the problem!
July 15, 2010 9:28:19 AM

banthracis said:
Sounds good. Curious, what v did you end up having to go up to get stability?

VCORE is roughtly around 1.36V, but will jump to 1.47 on occasions.
!