Gcc10hn10 in dell inspiron 530 recognized but wont r/w on cd/dvd

cd/dvd drive recognized by vista on dell inspiron 530 will not read or write cd's or dvd's. this is a model gcc10h10n drive. drive ejects and closes but no reaction to read or write. please help
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  1. I don't know whether or not this will fix the problem but it is worth a shot: http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
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