External HD files not readable

[Guest]

Hello,
My PC cant read the video files in my external HD after watching them on the Samsung TV, pls any help?

 

[phil22]

Test the drive with it's manufacturer's diagnostic software to check whether or not the drive has failed.

For Seagate drive - SeaTools for Windows: http://www.seagate.com/support/downloads/seatools/

For WD drive - Data Lifeguard Diagnostics for Windows: http://support.wdc.com/product/download.asp?lang=en